- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
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Fairmont Mumbai, Mumbai, India
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REF33990F
Food & Beverage - Guest Service Associate
Region
Luxury & Lifestyle
Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.
We are seeking enthusiastic and service-oriented individuals to join our dynamic team as Food and Beverage Guest Service Associates. In this role, you will be an integral part of our Food and Beverage team, responsible for delivering exceptional service to our guests while ensuring their dining experiences are nothing short of extraordinary.
Responsibilities:
- Greet guests warmly and assist them in seating arrangements
- Present menus and take accurate orders from guests
- Provide recommendations on food and beverage selections, up-selling where appropriate
- Ensure timely and efficient service delivery to meet guest expectations
- Maintain a clean and organized dining area, including table setup and break down
- Handle guest inquiries and resolve any issues or complaints promptly and courteously
- Collaborate with kitchen and bar staff to ensure seamless coordination in food and beverage service
- Adhere to all health and safety standards and procedures
- Previous experience in a similar role within the hospitality industry preferred
- Exceptional interpersonal and communication skills
- Ability to thrive in a fast-paced environment and work well under pressure
- Strong attention to detail and a passion for delivering outstanding guest service
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of food and beverage menus and offerings
- Certification in food handling and safety is a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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