Food & Beverage Executive

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Coordinate opening and closing duties, ensuring all settings comply with departmental standards and procedures
• Supervise junior team members and ensuring assigned tasks are completed on time and to departmental standards
• Manage restaurant reservations and cancellations in accordance with departmental procedures; reconfirm reservations daily via phone or email
• Take food and beverage orders according to guest requirements and deliver services in compliance with departmental standards
• Upsell and promote food and beverage offerings to maximise sales revenue; cross-sell other dining venues when required
• Apply food safety and hygiene precautions in accordance with HACCP standards
• Handle guest complaints and comments professionally and efficiently, reporting irregularities to management
• Oversee outlet operations in the absence of management and assist other outlets during peak periods as required
• Attend all briefings, meetings, and training sessions as assigned
• Maintain high standards of personal appearance, hygiene, and punctuality; wear clean and complete uniform at all times
• Perform additional duties as assigned by hotel management

• Diploma or Degree in Hotel Management
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Working knowledge of MS Excel, Word, & PowerPoint