- Full-Time
- Permanent
- Food & Beverage
- ACCOR
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Novotel Sydney on Darling Harbour, Pyrmont, Australia
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REF34186K
Food & Beverage Duty Manager at Novotel Sydney on Darling Harbour
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Accor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 4000 properties in over 90 countries. We offer exceptional opportunities for career development & an exciting suite of Benefits!
Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney's most popular Hotels. Surrounded by an array of tourist attractions, restaurants and bars, Novotel & ibis are renowned for quality, simplicity and value for money with over 750+ rooms and the award-winning Ternary restaurant boasting spectacular views of Darling Harbour and the Sydney CBD,
We are seeking a passionate F&B Duty Manager to join our team and work alongside our incredible high-performing team.
We are currently seeking a dedicated and enthusiastic leader to lead our teams in providing exceptional customer service to guests in our Ternary restaurant and bar. You will be providing management and leadership support to our F&B Operations Manager.
Your experience and skills include:
A demonstrated passion for leading the next generation of hospitality leaders.
Previous experience managing a team of 20 team member or more
Ability to support and guide team members to reach operational expectations
Prior experience working with a reservation system
Strong interpersonal and problem solving abilities
Fluency in English; additional languages are a plus
Excellent interpersonal skills and presentation
Strong organisational skills and time management
Lead by example to provide efficient, friendly & professional food & beverage service to all guests
Responsible for managing the front of house operations to ensure we are providing the highest quality service to our customers.
Supervision and support of all restaurant and bar areas as required
Define the organisation of work to be performed by the team members, and supervise, co-ordinate and plan their daily activities
Handle different guest challenges and situations and be part of the first response emergency team.
Completion of the service log with full communication across all areas of the hotel
Reporting of sickness, absence, punctuality, etc. issues to the hotel duty manager as required.
Achieve budgets, customer satisfaction targets and other business metrics.
Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
Assist with implement training programs for all employees, conduct induction and skills training
Maintain standards of hygiene for food handling and presentation
Benefits include:
Work with an experienced F&B Operations Manager and Director of Culinary to help your growth and career progress further.
Discounted accommodation & Food and Beverage in Accor hotels worldwide.
Breathtaking environment to work in lovely Darling Harbour area.
Annual Service Recognition, Accor Tenure Milestone recognition, Accor paid parental leave, EAP and much more Accor Partner Benefits.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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