Company Description
At Accor, we believe that luxury is defined by memorable moments and exceptional experiences. Our people bring those moments to life, and we are proud to offer inspiring career pathways, world-class training, and opportunities to work in some of the most iconic hospitality destinations in Australia.
Who we are...
A sanctuary of style located on the doorstep of Chadstone - The Fashion Capital, Hotel Chadstone Melbourne MGallery offers guests a luxury escape unlike any other. Our sophisticated surroundings, personalised service and attention to detail create an environment where every interaction is an opportunity to create something memorable.
Located on Level 12, Altus Rooftop Bar & Lounge is one of the hotel's signature spaces, offering premium cocktails, elegant High Tea and stunning views in a sophisticated rooftop setting.
Job Description
As a part-time Food & Beverage Attendant at Altus Rooftop Bar & Lounge, you will deliver polished, personalised service across our rooftop bar and lounge, helping create memorable experiences for every guest.
You will:
- Deliver warm, attentive and personalised table service in a luxury environment
- Look after guests throughout their experience, anticipating their needs and ensuring exceptional service from arrival through to departure
- Provide elegant and attentive service during our High Tea experiences
- Assist with the setup, service and pack-down of High Tea, ensuring every detail is presented to our luxury standard
- Assist the bar team during busy service, including preparing and delivering drinks, maintaining the bar area and supporting smooth service, without necessarily working behind the bar
- Have a strong knowledge of our food and beverage offering and confidently make recommendations to guests
- Maintain a high standard of presentation, cleanliness and attention to detail throughout service
- Work closely with the wider Food & Beverage team to ensure smooth and seamless operations
- Use initiative to anticipate guest needs and create personalised moments that exceed expectations
- Remain calm, professional and solutions-focused during busy periods
Qualifications
- Previous Food & Beverage or hospitality experience, preferably in a quality or luxury environment
- A genuine passion for providing exceptional guest service
- Excellent communication and interpersonal skills
- A polished and professional presentation
- Strong attention to detail and pride in delivering high standards
- A confident, friendly and proactive approach to guest service
- Ability to work effectively as part of a team in a fast-paced environment
- Current Victorian RSA is essential
- Flexibility to work predominantly evening shifts, generally starting from around 3pm or 4pm, with finishes as late as 11pm or 12am
- Availability across evenings, weekends and public holidays is essential
Additional Information
What’s in it for you...
- The opportunity to work in one of Melbourne's sophisticated rooftop hospitality venues
- A luxury environment where service and attention to detail genuinely matter
- Exposure to premium cocktails, High Tea and elevated table service
- A supportive team environment with opportunities to learn and develop your hospitality skills
- Career opportunities across Hotel Chadstone and Accor
- Worldwide accommodation and Food & Beverage discounts across Accor
- Exclusive discounts at Chadstone - The Fashion Capital and additional employee benefits
If you take pride in delivering exceptional service, enjoy creating memorable guest experiences and want to develop your skills in a luxury rooftop environment, we'd love to hear from you. Join the Altus team and help create stories that stay. We can’t wait to welcome you!
