- Casual
- Permanent
- NOVOTEL
- Food & Beverage
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Novotel Newcastle Beach, Newcastle, Australia
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REF73399K
Food & Beverage Attendant
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
We are looking for a casual Food & Beverage Attendant to join our team. You are responsible for providing great food & beverage service to all our guests across all of our F&B spaces, Restaurant, Bar, Room Service & Conferencing. Your friendly, welcoming and efficient manner will ensure we keep our promise to our guests of friendly and helpful service throughout the hotel.
Key duties of this role include, but are not limited to the following:
- Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages
- Chatting and engaging with our guests during Breakfast or Dinner service
- Serving drinks from the Bar or deliver to table
- Delivering room service orders
- Ordering and delivering food and beverage orders
- Liaise with the Kitchen on special requests or delayed meals
- Clear and reset tables as well as ensuring service areas are clean and tidy
- Assisting the kitchen with dishes and cleaning
- Maintain standards of hygiene for food handling and presentation
- Assist with Conference & Events, room set-up or pack down or working an event
As a successful candidate you will have:
- The ability and flexibility to work various rostered shifts, including early mornings (Breakfast 6am starts), Afternoon shifts (Dinner 3pm or 5pm starts) and weekends & public holidays
- Your Responsible Service of Alcohol (RSA) Certificate
- A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
- Initiative to ensure that interactions with our customers are positive and efficient
- Previous customer service or hospitality experience
- Confidence in liaising with various internal and external clients
- A high standard of grooming and presentation
- MUST have full working rights within in Australia
In return for your commitment, we will provide you with a fantastic career, training opportunities, excellent working conditions with a supportive and fun team. In addition, we you will have access to exclusive hotel discounts worldwide.
You will be employed under the Hospitality Industry General Award, Food & Beverage Grade 2. Pay rates for the Grade 2 are Monday to Friday $32.31, Saturday $38.78 & Sunday $45.24
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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