Along the illustrious Chapel Street, The Olsen Melbourne – Art Series, is a masterpiece in itself, infused with the creations of esteemed Australian landscape artist Dr John Olsen. Offering boutique luxury accommodation including apartment-style studio suites, spacious one and two-bedroom suites, on-site Spoonbill Restaurant welcoming up to 80 guests daily from breakfast until late, and Two Wrongs Bar that can accommodate up to 100 guests. In Melbourne, you will not be short of things to do in your leisure time! Immerse yourself in the restaurant and bar scene or embark on a short tram ride to the Royal Botanic Gardens, and for a dose of artistic inspiration, explore the captivating National Gallery of Victoria.
Purpose
As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.
Primary Responsibilities
- Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
- When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
- Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
- Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
- Proactively source information to increase your product knowledge
- Confidently communicate with guests and colleagues for seamless teamwork
- Take pride in your space, setting up and packing service areas meticulously
Skills and Experience
- Proven track record in customer service within the hospitality sector
- Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
- Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
- Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
- Passion for engaging with patrons and collaborating within a team of diverse professionals
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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