__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Job Category__ Rooms

__vacancyopjusttionswidget.opt-Brands__ ACCOR

Job Description

Prepares daily scheduling and briefing of staff reporting to him/her
Attends daily briefing with the Senior Executive Housekeeper and Housekeeping Manager
Supervise and train all Housekeeping staff reporting to him/her
Conducts regular inspection of all areas of responsibility to make sure instructions are carried out, comes up with expected results and ensures accepted standard of cleanliness, maintenance and sanitation.
Inspect rooms daily and special attention to VIP arrivals as well as In house guests. Submit daily report to Housekeeping Manager
Maintains discipline and high morale among staff. Correct mistakes or inadequacies of the same and recommend disciplinary action to the Housekeeping Manager.
Monitors staff performance and reflect comments in the performance-tracking sheet. Evaluates staff on probation and staff on a yearly basis.
Provides friendly and helpful assistance to all personnel assigned to him/her and sees to it that they carry out their duties and responsibilities properly.
Promptly reports to the Room Coordinator or Engineering department any problem or defects in his/her area for proper action
Attends to complaints and requests concerning area of responsibility and takes corrective action.
Immediately reports any of loss or damage to hotel property, as well as unusual incidents occurring in his/her shift to the Housekeeping Manager.
Trains staff of the proper use of all cleaning solutions and machines
Ensures the cleanliness and maintenance of all cleaning tools/machines and record defects/breakdown of the same.
Monitors usage of all cleaning supplies to avoid wastage and cut on unnecessary expenses
Ensures that staff follows correct safety procedures.
Checks staff for proper grooming, clean uniforms and use of nametags while on duty. See to it that they abide by the rules and regulations of the hotel and follows emergency procedures as the need arises.
Records daily activities and events, complaints/problems encountered, unfinished assignments for follow up and other abnormal activities encountered during her shift.
In charge of taking full responsibility of the stocks and linen on assigned pantry floor. Order from Housekeeping guest amenities for room attendants and ensure enough stocks are enough for their supply within the day. Conduct monthly and weekly inventory of stocks at assigned pantry area.
Submit required daily and monthly reports

Qualifications

Good oral proficiency in English language
Minimum 2 years of experience in a similar capacity
Ability to speak other languages and basic understanding of local languages will be an advantage
Strong leadership, interpersonal and training skills
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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