Floor Care Attendant

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.

Floor Care Attendant performs deep cleaning, special cleaning projects and carpet/upholstery shampooing in all areas of the hotel, indoors and out, when it is scheduled and create the least amount of impact to the guest experience.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Maintain cleanliness and perform preventative maintenance on all equipment used
• Establish and maintain effective working relationships with co-workers, supervisors and the general public.
• Manage the movement of products/equipment/materials in and/or out of main housekeeping supply rooms
• Assisting Supervisor in completion of special requests or misc. projects
• Carpet/upholstery extraction and spotting
• Marble floor polishing
• Stripping and waxing of VCT flooring
• Use of extension ladders for high dusting
• Using low-speed floor machine to scrub pool deck, restrooms, BOH hallways, etc.
• Treatment of mold and mold spores
• Polishing of metal, brass and cooper surfaces
• Cleaning of areas that are difficult to reach
• Removal of drapes, furniture, rugs or any other items that need to be sent out for specialized cleaning
• Sign in and out master keys, radios/mobile electronics daily
• Be familiar with department’s technology and communication platforms, and utilize to ensure hotel operation and guest satisfaction
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow all departmental policies and procedures and service standards
• Report necessary maintenance items
• Adhere to local and externally relevant health and safety laws and policies
• Follow all safety and sanitation policies
• Other duties as assigned

What is in it for you:

• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Hourly Rate: $32.25 (Break-In Rate applicable for New Hires as per CBA)
• Schedule based on Seniority and Business Needs

Your experience and skills include:

• Ability to follow instruction, work with others and work independently
• Ability to communicate fluently with our guests
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Previous Customer Service experience an asset
• Previous Cleaning or janitorial experience an asset
• Strong interpersonal and problem solving abilities
• Integrity and works well when Supervisors are not present
• Ability to manage own time efficiently
• Ability to safely handle heavy equipment and machinery
• Ability to work safely with a variety of cleaning supplies
• Ability to use basic cleaning equipment
• Ability to identify different types of floor surfaces, including types of natural stone
• Familiarity with different floor care machines
• Familiarity with different floor pad materials and roughness
• Familiarity with natural stone restoration
• Familiarity with maintenance and care of heavy equipment and machinery found in floor care
• Familiarity with Safety Data Sheets (SDS)
• Highly responsible and reliable
• Ability to follow instruction, provide support to the Housekeepers and work independently without supervision
• Some spoken and written English

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements:  Must provide proof of current eligibility to be employed in the United States of America.