Company Description
Located in the heart of London, Ibis Styles Southwark is a vibrant and welcoming hotel, perfectly positioned near London Bridge, Borough Market and the South Bank. With its modern, stylish atmosphere and friendly team, we create a relaxed and memorable experience for both business and leisure guests.
Job Description
We believe that having the right personality is more important than industry experience. Smiley, open, approachable-that's how we describe our team so we are looking for someone who fits that bill. Someone who can connect with every guest, creating experiences and most importantly, memorable stays.
Your mission:
To provide a friendly, relaxing & personalised welcome and experience throughout the service
* To help gain customer loyalty through the high standard of service
* To establish good relations with guests, offering advice and fostering customer loyalty
* Opening and closing breakfast service
* Preparation and set up of breakfast buffet
* Preparing and presenting food for buffet service to the required hotel standards
Please note that this is a part time role, 25h per week. As you work breakfast service, you need to be ready for early starts.
Qualifications
- Previous experience in Food & Beverage or breakfast service is desirable but not essential.
- Good understanding of food hygiene, health & safety and allergen awareness.
- Friendly, positive and confident approach with a strong focus on guest service.
- Able to work efficiently in a fast-paced hotel environment, particularly during busy breakfast periods.
- Good communication and teamwork skills.
- Reliable, punctual and well-presented.
- Willingness to learn and support other F&B operations when required.
Additional Information
Great talent deserves great rewards so here's just some of what we are able to offer:
- Training and development programmes
- Discount card to be used in Accor hotels worldwide
- Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
- Meals on duty
- Uniforms and dry cleaning
- Recommend a friend scheme
- Employee Advisory Service
- Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc. )
