F&B Supervisor

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

The F&B Supervisor plays an essential role in supporting the F&B Operations Manager and Assistant F&B Manager in various administrative capacities. This position demands a high level of professionalism, attention to detail, and commitment to excellence in food and beverage service.

• Provide essential administrative support to the F&B Operations Manager and Assistant F&B Manager.
• Attend and actively participate in daily Food & Beverage briefings and other required meetings. Meticulously prepare and distribute minutes for various meetings, including Food & Beverage Bi-weekly Meetings and Christmas Meetings.
• Collaborate closely with the Sales and Marketing Department on pre-marketing materials, working in conjunction with the F&B Operations Manager to develop compelling marketing content for the department.
• Oversee the production and quality control of all menus and food tags for the TASTE Restaurant, Bar & Banquet events.
• Draft and disseminate professional memorandums for the Food & Beverage Department to relevant departments.
• Respond promptly and professionally to all email inquiries from internal departments and external customers.
• Ensure the seamless operation of the Department and maintain a consistent, high-quality service standard as established by management.
• Maintain a vigilant presence during peak service hours, providing critical support and assistance to Food & Beverage outlets, Banquet events & Service teams as required.
• Immediately report any malpractice, irregularity, or discrepancy to the F&B Operations Manager.
• Demonstrate comprehensive product knowledge about the restaurant and foster positive working relationships among supervisors and colleagues within the Department.
• Maintain close coordination with all supporting departments and remain acutely aware of the appearance, condition, and working environment of all areas within the Hotel.
• Exhibit the ability to work independently and efficiently with minimal supervision, maintaining a consistently positive and professional attitude.
• Obtain final approval from the F&B Operations Manager for all Food & Beverage Department details prior to distribution.
• Propose procedural recommendations and ensure strict enforcement of existing policies and procedures.
• Take full responsibility for the atmosphere in the Food & Beverage Department, implementing necessary actions to enhance guest experience and meet their requirements.
• Regularly present well-researched suggestions to Management regarding improvements in general operations, cost control, and profitability.
• Establish and maintain professional contact with seminar and group organisers.
• Consistently demonstrate and implement the Accor Vision and actively embody the Accor Values in all aspects of work.

• Bachelor’s Degree or Diploma in Hospitality Management
• Minimum 2 years of relevant experience in a similar capacity 
• Additional certification(s) in Food & Beverage will be an advantage 
• Good communication skills
• Strong leadership and interpersonal skills
• Ability to work independently
• Flexibility to respond to a range of different work situations