F&B Sales Manager

The Hotel

Embark on a journey back in time to Vietnam in 1930s with Hôtel des Arts boutique lifestyle hotel in Saigon. Combining the classical charm of French Indochina with a sense of timeless chic that only the MGallery Collection can provide, the hotel is as much an art museum as it is a 5 star hotel. Hôtel des Arts Saigon invites guests to relive the romance of this bygone era in their luxury hotel which offers all the comforts of the 21st century.

Artistic flair in every corner

With feminine lines standing in striking contrast to the neighbouring office, the building itself is a modern work of art. Once inside, guests can peruse the owner’s personal collection of paintings and antiques, which adorn every wall and hall of this distinctive establishment. Each room in our luxury hotel offers the smooth lines of an art deco décor, finished with the classic artistic accents that our boutique lifestyle hotel in Saigon is renowned for. For a touch of artistic flair in unique and luxurious surroundings, Hôtel des Arts is the jewel of Saigon, a 5 star hotel that is simply beyond compare.

Be transported to a bygone era

From the style of our luxury hotel to the touches of times gone by dotted all around the property, Hôtel des Arts can transport you to an era long gone. The Social Club Restaurant and Rooftop Bar on the 23rd floor pays homage to an era of speakeasy gatherings while the Saigon Kitchen offers a stylish and unique design inspired by classic Asian street food markets. Taking a side-step to the French elegance on its journey to old world glamour, Café des Beaux Arts features light and bright décor where you can take your afternoon tea, surrounded by the soft sounds of piano music, while you enjoy a book from our library. Each culinary experience to be had in our 5 star hotel is nothing short of whimsical and transformative, from the menus to the fine surroundings in which we invite you to dine.

Award winning luxury hotel

With its exceptional customer experience, world class accommodation and luxury offerings, Hôtel des Arts Saigon is honored to take out the prestigious titles “Leading Lifestyle Hotel in Asia” by World Travel Awards, “Luxury Boutique Hotel” and “Luxury Architecture Design Hotel” in Southeast Asia by World Luxury Hotel Awards, and “Luxury Best Traditional Hotel” by Luxury Travel Guide Awards for its distinctive modern romantic design and unique bespoke services. For award-winning luxury in a 5 star hotel that prides itself on providing a glamorous and specialized service, look no further than our boutique lifestyle hotel in Saigon.

Sales & Business Development:

• Develop and implement strategic sales plans to achieve F&B revenue targets across outlets and events.
• Actively prospect, engage, and grow a portfolio of key accounts including corporate clients, luxury event planners, embassies, travel concierges, and high-end lifestyle communities.
• Lead sales initiatives for group dining, private events, seasonal campaigns, and restaurant takeovers/pop-ups.
• Monitor competitor activity and local market trends to identify new revenue opportunities.

Client Relations & Networking:

• Build strong, lasting relationships with VIP guests, high-net-worth individuals, wedding planners, and corporate partners.
• Represent the hotel at luxury F&B events, trade shows, and networking opportunities.
• Coordinate with the PR & Marketing team for collaborative promotional efforts, influencer engagements, and media features.

Event Sales & Coordination:

• Act as the main point of contact for F&B-driven events and private bookings.
• Collaborate with culinary, beverage, service, and banquet teams to ensure seamless execution of client expectations.
• Conduct site inspections, tastings, and proposal presentations.

Reporting & Revenue Management:

• Track sales performance through KPIs, forecasts, and revenue reports.
• Ensure proper use of CRM systems for lead management and pipeline tracking.
• Work closely with Revenue Management and F&B teams to develop targeted pricing strategies and packages.

Specific Tasks

• Develop and execute sales strategies to increase F&B revenue and drive business growth
• Identify and pursue new business opportunities, including corporate & social event
• Build & maintain strong relationships with existing and potential clients, understanding & recording with f&b team both needs & preferences
• Grow hotel database through new & established tools to leverage direct communication possibilities
• Negotiate contracts and agreements with clients, ensuring mutually beneficial terms
• Work closely with the F&B & Commercial team to develop menus, pricing, offers and promotions that meet clients needs and drive sales
• Analyze f&b sales data and market trends to identify opportunities for growth and improvement
• Generate regular sales reports and forecasts to the management team
• Working hours to include afternoon through – mid/evening only (and present in key meal period serving hours)
• Time will be divided 50/50 on-floor sales & outcall sales
• 1 Day p/week for office time to generate reports and tele-sale (if any)
• Exceptions will be afforded for key meetings only i.e F&B Sales meeting

Education, Qualifications & Experiences

You should be holding preferably a degree and minimum 3 years post graduate work experiences in a F&B, Sales or daily client interacting position. Good computer skills and a perfect command of Vietnamese and fluent English is a must.

Knowledge & Competencies

The ideal candidate will be a young, vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentations and account records, while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Understanding Differences
• Closely to Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through Accor’s learning programs
• Opportunity to grow within your property and across Accor’s Luxury hotels
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility