Company Description
At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.
At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.
As part of this precinct, you’ll be joining a collaborative, high-energy team that thrives on diversity, creativity, and connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.
Job Description
At Pullman Sydney Olympic Park, we are seeking a professional, guest-focused Executive Lounge Host to join our team.
This role is responsible for delivering exceptional food and beverage service in the Executive Lounge while creating a personalised, memorable guest experience.
What you’ll be doing:
- Deliver friendly and professional food and beverage service to all guests
- Provide personalised service to VIP and regular guests
- Prepare and maintain the Executive Lounge for daily service
- Liaise with guests and the kitchen team to ensure smooth service delivery
- Maintain cleanliness and presentation standards across all service areas
- Assist with stock control and daily reconciliation procedures
- Ensure compliance with RSA requirements and hotel policies
Qualifications
What we’re looking for:
- Minimum one year of experience in a similar Executive Lounge or five-star hotel restaurant environment
- A passion for guest service and attention to detail
- Strong communication and organisational skills
- A current RSA certification
- Flexibility to work a rotating roster, including weekends and public holidays
- Demonstrate pride in presentation
- Have full working rights in Australia
Additional Information
Why Join Us?
- Be part of a collaborative, multi-brand precinct team in a dynamic location.
- Access extensive career development opportunities within Accor Hotels.
- Enjoy exclusive staff benefits, discounts, and wellbeing programs.
- Play a pivotal role in shaping guest experiences and loyalty in one of Sydney’s most exciting hospitality precincts.
