Executive Housekeeper

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• To be responsible for the affairs of the department and the operation of the economic affairs. Ensure that all guest rooms, public areas, back office areas are clean and up to standards;
• Create a healthy and safe environment for guests and staff;
• Ensuring a high level of service to guests according to the rules and standards of the rooms department;
• Conduct regular inspections of the general Hotel area and Guest rooms and report directly to the manager;
• Resolve guest complaints and follow up on required actions;
• To ensure the management of the employees of the Department, the productivity of the work and conduct according to ethical standards;
• Check all VIP guest rooms before the Manager in the Rooms section;
• To participate closely in the special projects of household works;
• Supervise the implementation of high-level cleaning, technical work and safety rules related to the issues related to the housekeeping department of the hotel and around the hotel;
• To regularly work together with all divisions/departments and meet their work-related requirements in a timely manner;
• To perform work within the standards of  Hotel, to instruct the employees of the department;
• To control overall performance and the sale of the laundry department;
• To regularly analyze the spare parts in the warehouse and their quantity;
• To control the work and attendance schedules of the employees of the department, vacation planning, training plan for the department;
• To create and update all policies and procedures of the Department and make sure all employees reporting to her/him are familiarized with them;
• To provide departmental (all monthly, quarterly, annual) reports to the directly subordinate manager:

• Previous Housekeeping management experience, in a similar role is essential.
• Experienced in the luxury market, previous 5 Star experience essential.
  Strong operational background with experience in the implementation and management of brand standards.
• Experience in the coaching and development of a professional management team.
• Proven experience with cost control including payroll, expenses, and forecasting
• Excellent time management, organisational skills and ability to work autonomously.

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.