- Full-Time
- Permanent
- Rooms
- ACCOR
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, Muscat, Oman
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REF30749D
Executive Housekeeper
Region
PM&E
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
As Executive Housekeeper you are responsible for the operation of all Housekeeping functions in Guestrooms, offices and public areas, including corridors and stairwells whilst establishing standards of cleanliness and appropriate décor of these areas under his/her control and instigating working rules and practices to meet these standards and subsequently make periodic inspections of all areas to check on Housekeeping standards, and issues necessary orders to correct shortcomings.
General Duties and Responsibilities:
- Manage, with the aid of the Assistant Director of Housekeeping, the supervision of all Housekeeping Supervisors, Housekeeping Attendants, Linen Attendants, Tailor, Cleaners and Order Takers and hence balance Employee working schedules to meet peak and slack period while remaining within Union and Labour Law requirements
- Hire and develop Employees whilst maintaining a close payroll control
- Maintain a close liaison and communication with Front Office and Revenue/Groups Departments to ascertain and meet anticipated Guest check-ins and outs, VIP arrivals and group bookings
- Communicate regularly with the Engineering Department to ensure smooth flow of repair work and adequate completion of daily maintenance tasks and preventive maintenance jobs to adhere to the local Government requirements
- Maintain an effective working relationship with the Laundry Department to ensure a smooth flow of Rooms linen, uniforms and Food & Beverage linen that has been processed to the required standards of the Hotel
- Organise and manage linen inventories for Guest rooms and assist with Food & Beverage linen inventories to ensure adequate inventory levels are maintained
- Maintain and manage the overall functions of the Linen Room and repair services to the established standards
- Maintain the inventory of Guestroom and cleaning supplies, ordering replacements when necessary, whilst keeping a strict control on expenses to ensure that they are within budgets that have been set
- Prepare the Annual Housekeeping (FF&E) and Operating Equipment Budget in consultation with Management and make recommendations for the modernization of equipment, methods or supplies by regularly meeting with salesman or outside consultants in order to keep informed about developments and also by attending Hotel Trade shows
- Communicate and work closely with the Accounts Department in order to keep expenses within monthly forecasts
- Work with the Engineering, Management and Interior Decorators on rehabilitation, or redecorating plans, Room Decor Information Sheets and Room History Records
- Maintain the internal renovation records i.e. Room Decor Reference File, maintain a close working relationship with the Purchasing Department to ensure regular purchase and flow of supplies and to keep a close supervision on Housekeeping storeroom inventories
- Organize the night cleaning operation of kitchens, offices and public spaces, health club facilities, pool areas to maintain cleanliness
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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