- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Mayakoba, Playa del Carmen, Mexico
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REF66156Y
ES - Agente de Reservaciones
Region
Luxury & Lifestyle
¿Por qué trabajar para Accor?
Somos mucho más que un líder mundial. Te damos la bienvenida tal como eres y puedes encontrar un trabajo una marca que coincida con tu personalidad.
Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo dé propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las posibilidades ilimitadas de Accor.
Al unirte a Accor, cada capítulo de tu historia es suyo para escribir y juntos podemos imaginar la hospitalidad del mañana.
!Haz lo que amas, cuida el mundo, atrévete a desafiar el statu quo! #BELIMITLESS
Como Agente de Reservaciones, usted es el comienzo de una experiencia excepcional para el huésped. Como agente de reservaciones !Usted hará que nuestros huéspedes se sientan bienvenidos y reflejen la experiencia excepcional que se produce cuando llegan!
Lo que hara:
- Ofrecer constantemente servicio excepcional, amigable y atractivo.
- Asegurar la mejor selección para el huésped y asegure que los ingresos se maximicen a través de la venta, basándose en los más altos estándares de calidad de la industria.
- Recomiende las instalaciones del hotel y ayude a los huéspedes con información y solicitudes especiales.
- Ingresar solicitudes de reservaciones de habitaciones y actualizar información precisa en el sistema.
Su experiencia y habilidades incluyen:
- Fluidez en los idiomas Español e Inglés, hablado y escrito; los idiomas adicionales son una ventaja.
- La personalización poniendo al huésped en el centro de tu corazón es esencial; Valoramos la experiencia previa en la posición.
- Experiencia en el manejo del sistema Opera Cloud o un sistema relacionado será valorado.
- Capacidad interpersonal y de resolución de problemas.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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