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  1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Rooms

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Fairmont Mayakoba, Playa del Carmen, Mexico

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REF78994T

Embajador (Bell Boy)

Region

Luxury & Lifestyle


Company Description

¿Por qué trabajar para Accor?
Somos mucho más que un líder mundial. Te damos la bienvenida tal como eres y puedes encontrar un trabajo una marca que coincida con tu personalidad.
Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo le dé propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir exporando las posibilidades ilimitadas de Accor.
Al unirte a Accor, cada capítulo de tu historia es suyo para escribir y juntos podemos imaginar la hospitallidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/
¡Haz lo que amas, cuida el mundo, atrévete a desafiar el status quo! #BELIMITLESS


Job Description

  • Greet guests upon arrival, assist with luggage, and escort them to rooms.
  • Manage valet parking, luggage storage, and delivery of items (parcels, messages) to guest rooms.
  • Provide information on hotel amenities, local attractions, and dining options.
  • Ensure lobby/entrance areas are clean, organized, and visually appealing.
  • Collaborate with the front desk, concierge, and bell captain to address guest needs.
  • Adhere to health, safety, and protocol standards for guest and staff safety.

Qualifications

  • Experience: 1–3 years in roles like bellman, valet driver, or doorman.
  • Licenses: Valid driver’s license (for valet services).
  • Communication: Fluency in English (additional languages are a plus).
    • Ability to communicate effectively both verbally and in writing
  • Strong customer service skills with a professional attitude.
  • Traits: Professional demeanor, problem-solving skills, and physical stamina.

Additional Information

A bellboy isn’t just a luggage handler—they’re ambassadors of the hotel’s brand. From ensuring smooth arrivals to leaving guests with a lasting positive impression, their attention to detail and service excellence directly impact guest satisfaction and loyalty.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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