Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
Our Transport Services team are an integral part of our Front of House Team at the resort, delivering a professional service for our guests when transporting them to and from the hotel, as well as any other transport requirements they may have during their stay with us.
Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. If you believe you are the right person for this role then we’d love to hear from you.
A little about what you will be doing:
· Deliver a welcoming and courteous greeting to guests
· Providing assistance with luggage for guests to and from vehicles
· Driving hotel guests to and from Airports and Railway Stations, undertaking tours locally and across Scotland, in a safe and comfortable manner
· Developing strong and loyal relationships with repeat and new guests alike, anticipating their needs and delivering a top-class service
Qualifications
Who are we looking for?
· Someone with a bright, engaging and warm personality
· A desire to provide an outstanding guest experience whilst driving guests to and from the Resort, around the local area and across Scotland
· High standards of grooming, presentation and professionalism
· Highly motivated, with a great sense of pride in their work
· Ability to work under pressure with minimal supervision to meet changing demands, whilst achieving your goal within appropriate timescales
· Flexibility to adapt to the requests or needs of our guests
Please note, this role requires a valid driving licence with Category D1 (minibus) or Category D entitlement permitting driving for hire or reward is required. The successful candidate must meet the relevant DVLA medical standards. The hotel will arrange any Driver Certificate of Professional Competence (CPC) training and qualification required for the role.
Additional Information
What’s in it for you?
Join a team where your hard work is recognised, your development is supported, and you can enjoy fantastic perks while working in one of Scotland’s most beautiful resort destinations.
Additional gratuities on top of your salary
- Global career opportunities across the Accor network of hotels and resorts
- Complimentary meals in our staff canteen while on shift
- 50% discount in our Food & Beverage outlets
- Discounted spa treatments and green fees at the resort
- Access to our gym and pool facilities
- Real opportunities for growth and progression within the business
- On-the-job training and development to help you build your skills
- Regular staff social events and team celebrations
