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  1. Full-Time
  2. Permanent
  3. SOFITEL
  4. Rooms

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Sofitel Dubai The Palm, Dubai, United Arab Emirates

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REF42968F

Doorman

Region

Luxury & Lifestyle


This vacancy has now expired. Please see similar roles below...


Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.


Job Description

  • To meet and greet all guests as they arrive and depart the First Class Lounges
  • Ensure guests are entering the correct lounges with understanding boarding passes. 
  • Ensure guests are dressed to an appropriate standard in the lounges
  • Handing over to other departments VIPs checking and any additional relevant information or request to ensure smooth customer experience.
  • Explain airport and lounge facilities to guests and answer any questions, including applicable flight information.
  • Ensure, apply, and respect grooming, performance and conduct standards at all times.
  • Assist with any additional dutuies required by management/Qantas
  • Attend staff meetings and training sessions as required.
  • Meet & Greet customers at kerbside and assist with their luggage to the check in suite

Qualifications

  • Previous experience in a customer service role, preferably in a fast-paced environment.
  • Exceptional interpersonal and communication skills.
  • Impeccable grooming and professional appearance.
  • Strong attention to detail and ability to multitask effectively.
  • Ability to remain calm and composed in high-pressure situations.
  • Physical ability to stand for extended periods and lift/carry heavy objects.
  • Flexibility to work evenings, weekends, and holidays as required.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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