Company Description
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Discover the wonder of Washington, D.C. from your perfect home base in the heart of charming Georgetown. Washington, D.C. is a center of power that has shaped world history, a big city with a small-town feel, and a vibrant hub for exciting social, dining, and cultural scenes. Experience it all from an iconic neighborhood hotel that will feel like your own private residence in the heart of the Capital.
Job Description
RESPONSIBILITIES:
- Lead the Security team to achieve exceptional levels of guest service and colleague satisfaction results, through the application of all Corporate and property standards and policies.
- Ensure compliance with all federal, state, local and Brand regulations, including OSHA requirements and fire and life safety codes.
- Consistent development, coaching and support of the Safety and Security team ensuring continuous professional growth
- Evaluate, develop and oversee the hotel’s Fire Prevention Programs and Life Safety Systems to include the monthly inspection of all fire extinguishers.
- Train and develop Security and Health & Safety Programs throughout the hotel. Oversee and maintain updated knowledge in relevant Security equipment, systems, procedures and trends.
- Oversee and administration of Locking Systems and Key Control Programs (Electronic and Manual)
- Evaluate, develop and oversee the hotel’s Loss Prevention Program and assist with Claims Management
- Liaise with other Hotel Security and Law Enforcement Agencies, building cohesive relationships within the city
- Assist in planning of VIP, Special Events and Dignitary visits as required.
- Oversee the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock systems
- Respond to emergencies and manage the situation
- Oversee annual and monthly department budgeting and expense tracking
- Coordinate team schedules and payroll processing for standard operations and special events.
- Investigate all security incidents, complete detailed reports, and manage necessary follow-up actions
Qualifications
- Minimum 2 years' previous security management experience in hotel operations
- Luxury hotel experience preferred
- University degree or College diploma in related field preferred
- Extensive experience in Loss Prevention, Life Safety Systems, and Emergency First Aid
- Previous fire training or equivalent experience
- Advanced First Aid and CPR training, certified trainer license preferred
- Previous claims management experience preferred
- Strong written, verbal, and interpersonal communication capabilities with a high capacity for active listening.
- Excellent time management and organizational skills
- Knowledge of surveillance equipment
- Knowledge of electronic lock card systems
Additional Information
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
- Comprehensive Benefits - through our Benefit Plan including medical, dental and vision coverage, 401K, and more!
- Employee Travel discounted rates on rooms, dining and spa experiences at Accor Hotels worldwide
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Recognition and Celebration activities
Our Values
- Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. - Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special. - Belonging:
We celebrate our differences. We support each other and we always stand together. - Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. - Integrity:
We build trust through mutual respect and being authentic. - Diversity & Inclusion
- Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift, lifting pushing and pulling up to 50lbs
Visa Requirements:
Applicants must be able to provide proof that they are legally able to work in the United States.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Salary Range: $90,000.00 – $105,000.00
