Director, Revenue Management – New Zealand & Fiji

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a senior role with scope for real impact and growth possibilities for an ambitious applicant. Make it your next move.

We are looking for a strategic and ambitious senior leader who can help shape the future of revenue management: drive revenue growth across our iconic hotels and brands, nurture high-performance teams and shape emerging capability, and be at the helm of sector-leading technology as we roll it out across our global operations.

As Director of Revenue Management – New Zealand & Fiji, you will lead a team in delivering strong revenue & market share performance to achieve business goals. You will ensure capability and strategy at each hotel is in place to optimize performance and market share. You will collaborate with the regional leadership team delivering performance across the portfolio of hotels, develop our revenue community of practice internally and externally, and identify and inspire talent growth. You will prioritize recognition, comprehensive support and career development amongst your team, and receive the same in turn as you grow your career as a Heartist®.

You will;

• Lead the revenue management team and develop robust revenue strategies for your region.
• Collaborate as part of the regional leadership team
• Drive long-term business plans and manage the revenue management budget process for your region
• In collaboration with operational and commercial leaders, lead region wide meetings, reviews with hotels and performance management
• Ensure quality usage of all Accor technology platforms, data and business intelligence
• Communicate performance across the business unit, identifying risks, opportunities and activity required for the hotel portfolio to deliver on budget and market share goals
• Oversee the topline revenue forecasts, review and provide feedback to hotels and manage forecast accuracy goals for the region, including ensuring compliance to forecasting standards
• Conduct regular performance reviews with hotels to deliver topline performance.
• Mentor, coach and develop junior team members in revenue management practices and expectations
• Drive initiatives to enhance guest satisfaction and sustainability efforts.
• Collaborate with commercial, finance, and operational leadership teams to drive the regions performance.
• Drive market share performance across all hotels in your region, and support hotels communication, review action plans and levers.
• Develop an evolving culture of understanding and best practice in the changing distribution landscape, including effective lever management across B2B and B2C partners.

• Bachelor Degree in Business, Marketing or similar 

• A minimum of 7 years’ experience in a senior strategic role within Hotel Sales, Marketing or Revenue Management  

• Experience leading and managing a team to achieve results 

• Confident and articulate communication, negotiation, relationship and networking skills 

• Thorough understanding of Ideas Revenue Management System highly desirable

• Understanding of optimal market mix and strategic levers within hotel industry 

• Thorough understanding of all hotel market segments and current trends 

• Experience in development and execution of business development strategies  

• Strong user knowledge of Microsoft Outlook, Microsoft Office Suite and dedicated sales, revenue & distribution platforms. 

Benefits

• Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
• Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
• Continuous learning and investment into your capability, including Accor’s Revenue Management Academy certification.
• Work with sector-leading IDeaS revenue management platform

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Suitably experienced and qualified applicants who currently have full working rights in Australia will only be considered.

Candidate screening and interviews may be conducted prior to the closing date of the advertisement. Accor reserves the right to close applications for the position prior to the advertised date. We encourage you to submit your application as soon as possible.