Director of Talent & Culture - Lounges

Singapore Airlines is one of the world's most prominent airlines, recognized for its exceptional service and extensive network. As the largest Asia-based carrier, the airline transports approximately 26 million passengers annually to 120 diverse destinations across the globe. With a focus on innovation, comfort, and excellence, Singapore Airlines remains a favorite choice for travelers seeking a superior flying experience.

Based in Singapore, the Director of Talent & Culture - Lounges is responsible for all Talent & Culture activity associated with the management of the 4 Singapore Airlines Lounges located in Singapore Changi Airport. 

• Support the General Manager - Lounge in all Talent & Culture (T&C) aspects and act as the main point of contact for T&C-related matters.
• Develop, communicate, and implement strategic T&C policies, plans, and goals to all team members.
• Identify and execute strategic initiatives to attract and retain talent.
• Prepare and implement action plans to enhance employee engagement.
• Oversee compensation and benefits processes.
• Address and resolve all internal and external T&C-related inquiries.
• Foster a performance-driven culture within lounge operations.

• Minimum of three years of experience as Director of Talent & Culture in premium lounge operations, large-scale hotels, or a multi-property environment in Asia.
• Proven ability to lead a dynamic team with an enabling and collaborative leadership style.
• Strong expertise in Talent & Culture operations, including Talent Acquisition and Compensation & Benefits.
• Solid understanding of performance management and strategic planning.
• Excellent communication skills, with fluency in English required.

Our culture of inclusion welcomes everyone regardless of race, gender and background.