Director of Spa

Nestled along the Haliç, Rixos Tersane epitomises unmatched guest experiences and service excellence. Dedicated to redefining Istanbul's lifestyle scene, the hotel is an eclectic fusion, creating an urban hotspot and lifestyle hub with panoramic views of the Haliç. Situated in Istanbul's historic Tersane district along the Golden Horn, Rixos Tersane Istanbul seamlessly combines modern luxury with a 600-year-old dockyard's rich heritage.

Job Description

We are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy, travelling and having fun with. This is an extraordinary opportunity to join our team. You will be part of a strong pre-opening team.

Responsibilities:

• Adhere to the Spa Policy & Standard Operating Procedures manual.
• Act as an Ambassador for the spa and hotel brand for colleagues establishing relationships with internal and external stakeholders representing the values of the brand. This includes maintaining a professional appearance at all times.
• Manage the operations and efficiency of the spa facilities.
• Effective colleague communication and welfare for new and existing staff as well as other departments at the property and corporate teams.
• Establish proactive strategic initiatives for the spa to help market the overall offers / products.
• Maintain extensive knowledge of competitors, including locations, product offerings, pricing,
• Promotions, and sales techniques.
• Assist in the development and implementation of financial budgeting and analysis for the departments within the facility.
• Provide monthly budget and forecasts when requested.
• Responsible for staying within the allocated budget from cost and maximising profitability.
• Establish reliable systems to track all internal inventories for the department and report any variances.
• Ensure guest preferences and special requests are accommodated to the best of the property’s abilities.
• Regular communication and departmental meetings for the colleagues in each department including regular updates, motivation and recognition.
• Attend briefings to communicate daily spa and fitness activities as well as understand what is happening within the hotel.
• Ensure spa and recreation team maintains a positive relationship internally and with other departments in the hotel.
• Carry out any other duties and responsibilities as assigned by the General Manager.
• Protect the rights of the property at all times.

• Strong leadership skills
• Minimum of 3 years’ experience in a management position in a spa or related field
• Previous luxury hotel experience
• Knowledge of the Spa Operation
• Excellent communication and interpersonal skills
• Ability to manage budgets and resources effectively