- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Sonoma Mission Inn & Spa, Sonoma, United States
__jobinformationwidget.freetext.ExternalReference__
REF87731W
Director of Sales and Marketing
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
What is in it for you:
- Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide
- Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment
- 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel’s Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5%
- Eligible to participate in Accor’s Senior Leadership Incentive Program
- Learning programs to promote growth and development unlocking your full potential
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
Oversees the overall revenues of the entire property. Develops and executes the property Sales and Marketing plan, and is responsible for directing, coordinating, training, and supervising staff in all Sales, Marketing, Revenue Management, Event Services & Planning, Resort Reservations to maximize revenue and profits and to improve the hotel's performance in the marketplace.
- Responsible for the Leadership, development and implementation of short- and long-term strategies designed to positively impact all revenue streams. Focus on Rooms, Events, Food & Beverage, to include the Sonoma Golf Club and off property catering venues & Winery Partners. Achieve/exceed hotel revenue goals; increase market share performance.
- Create and produce hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with property leaders.
- Create strategic presentations for ownership and internal constituents to best discuss business decisions, business performance strategic plans and associated ROI of initiatives.
- Integrate performance needs of the hotel with the solutions designed by the Fairmont brand enterprise, in each key segment the hotel serves.
- Work in conjunction with Commercial Leadership and Brand e-Commerce teams to build and establish hotels B2B marketing, digital marketing, social media, public relations and communications channels. Provide guidance/direction to these teams assuring online hotel content is accurate and effective.
- Collaborate with Commercial Leaders to establish optimal business mix; review and validate revenue forecasts, develop strategies for different demand periods; review and approve retail and group pricing strategies.
- Develop, and manage departmental expense budget and forecasts.
- Train and monitor Group, Transient and Events contractual, legal and risk agreement practices.
- Leverage/maximize Sales and Events booking platforms, maintain all company policies and procedures associated with managing these systems.
- Manage Accelerate, including Goal Setting and the Fairmont Sales Incentive Program.
- Identify, recruit, develop and retain best in class Sales and Marketing professionals; while maintaining a person in the pocket for all key positions managed.
- Liaise with Fairmont Global Sales, regional support and brand teams to maximize the performance of the asset.
- Build strong partnerships with Ownership, Sonoma Golf Club, Sonoma County Tourism, Sonoma Valley Tourism Bureau, Vintners and Growers Associations, other key community groups & associations, influencers and 3rd party travel partners.
- Demonstrate a high level of engagement with customers from all market segments.
- Ensure sales manager travel to feeder markets and key tradeshows.
- Research, analyze and monitor financial, technological, and demographic factors, assuring all market opportunities are capitalized on.
- Develop and maintain detailed and real time knowledge of competitor activity; be nimble and manage change accordingly..
- Collocate with Marketing and PR Leadership, oversee the hotel’s activation and promotion activities, leveraging all marketing mediums e.g. print, electronic, direct mail, for all areas of the hotel.
- Actively participate in RM, Sales, PR, Digital, E-Commerce, Operations and Executive Committee meetings as required.
- Direct an integrated approach to Sales, PR, Digital, E-Commerce, Revenue Management, Spa, Resort Reservations and F&B to maximize the profit and positioning of the asset.
- Provide direction to Sales and Catering in determining the ROI of initiatives and business decisions to further maximize profit.
- Management Experience (type): Director.
- Four-year college degree preferred.
- 5 Minimum Years of Leadership Experience in a Full-Service Hotel: 4-star plus.
- Additional Requirements (i.e., % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes.
- Highly professional presentation and communication (oral and written) skills, with the ability to address executive level constituents.
- Proficiency with standard Microsoft Office and Hotel Sales and Catering Platforms.
- Demonstrate the ability to perform critical analysis.
- Must be able to manage people, including giving directions and delegating responsibilities, and be a culture ambassador.
- Must demonstrate outstanding customer service, organizational, and interpersonal skills as well as excellent attention to detail and the ability to multi-task.
- Must be entrepreneurial, nimble, creative, resourceful and willing to try new things.
- Must be able to work variable hours including evenings and weekends when needed.
- Onsite full time
Annual Salary range $170,000 - $190,000
Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Mercure Melbourne Doncaster, Doncaster, Australia
Experience Level
Executive
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Doncaster
Job Category
Sales & Marketing
Description
Mercure Melbourne Doncaster is seeking a proactive and detail-oriented Conference & Events Sales Coordinator to join our dynamic Conference & Events team. This role is integral to delivering seamless,
Reference
b37410a0-769b-4669-ade7-38439b839056
Expiry Date
01/01/0001
Salary
Location
Novotel Miami Brickell, Miami, United States
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Miami
Job Category
Sales & Marketing
Description
Oversee the Sales, Marketing, Catering and Convention Services Departments to achieve and exceed segment revenue goals for the hotel, while maximizing profitability and protecting the integrity of the
Reference
2c2d62c4-e143-4ff7-84a4-93fde84b6f83
Expiry Date
01/01/0001
Salary
Location
Novotel BH Savassi, Belo Horizonte, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Belo Horizonte
Job Category
Sales & Marketing
Description
Como Assistente de Vendas Sênior responsável por coordenar os processos de Vendas & Tele Sales com alta autonomia, liderando rotinas administrativas complexas e garantindo excelência no atendimento às
Reference
31b2ee9a-ab62-4d31-af4b-aace8220af82
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Sales & Marketing
Description
The Social Media and Marketing Manager will work closely with the Sales, Marketing, Revenue, and Communications teams and reports to the Director of Marketing & PR. This role is a highly creative, vis
Reference
9e4c685d-ed25-4873-82b5-6b8af84675f2
Expiry Date
01/01/0001
Salary
Location
FAIRMONT CHESHIRE, Knutsford, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Knutsford
Job Category
Sales & Marketing
Description
Lead the sales and coordination of golf events, including member competitions, corporate golf days, and charity tournaments.Maximise revenue across golf, rooms, food & beverage, spa, and wellness thr
Reference
73c152cd-bb9e-4651-b255-882cd46bc544
Expiry Date
01/01/0001
Salary
Location
Dubai, United Arab Emirates
Experience Level
Director
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
What you’ll do…You will forge strong relationships with all Middle East property marketing teams and GMs, working closely together to ensure marketing plans are contributing to the financial success o
Reference
0a768d37-cae1-4171-8dfa-566b327dd800
Expiry Date
01/01/0001
Salary
Location
THE HOXTON EDINBURGH, Edinburgh, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Edinburgh
Job Category
Sales & Marketing
Description
What's in it for you...Become part of a team that’s very passionate about creating great hospitality experiences.Competitive salary.29 days holiday (including bank holidays), pension and life insuranc
Reference
44d3fd1d-d005-4495-b7aa-a39d1dd73acb
Expiry Date
01/01/0001
Salary
Location
Raffles Singapore, Singapore
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Singapore
Job Category
Sales & Marketing
Description
The Raffles Service Executive / Agent delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries. The position offers a ce
Reference
224edd93-c385-4117-b3d9-81c558a04d32
Expiry Date
01/01/0001
Salary
Location
FRS Global Reservation Center, Moncton, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Moncton
Job Category
Sales & Marketing
Description
What You’ll Be DoingEngage with Guests: Answer inbound calls in an unscripted, heartfelt, and conversational manner while assisting with room and suite reservations for our luxury brands around the wo
Reference
6d8d8919-c21d-418c-9b1c-dfaaf4e0c51c
Expiry Date
01/01/0001
Salary
Location
FRS Global Reservation Center, Moncton, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Moncton
Job Category
Sales & Marketing
Description
Description du posteCréer des liens avec la clientèle : Répondez aux appels des clients de façon spontanée tout en les aidant avec leurs réservations de chambres et de suites pour nos marques de luxe
Reference
45345e96-17cd-4477-9163-d48a8a373896
Expiry Date
01/01/0001