- Full-Time
- Permanent
- Rooms
- ACCOR
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Raffles Hotel Le Royal, Phnom Penh, Cambodia
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REF89010C
Director of Rooms
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Oversee the overall performance of the Rooms Division, including Front Office, Concierge, Butlers, Guest Services, Housekeeping, Spa, and Security.
- Drive a high-performance culture by setting clear expectations, empowering the team, and holding them accountable.
- Lead and manage the Rooms Division team effectively, with strong emphasis on colleague training, coaching, problem resolution, succession planning, and performance accountability.
- Develop relationships with return guests, group contacts, and all key guests to ensure personalised and memorable service.
- Experience in senior Department Head position within the Rooms Division.
- Excellent interpersonal and communications skills
- Analytical skills, strength as a developer and a leader of others, creativity, and strong planning skills are essential for this position.
- Cope well under pressure and are confident to handle crisis situations.
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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