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  1. Full-Time
  2. Permanent
  3. Sales & Marketing
  4. ACCOR

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Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates

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REF50613I

Director of Revenue

Region

Luxury & Lifestyle



Job Description

  • Drive Market Share and Revenue Performance Talent & Culture tough proper pricing and mix management.
    • Analyze competitive reports and formulate appropriate strategies Talent & Culture tough use of Deloitte & Touche Reports, Hotelligence and Market Vision
  • Develop overall pricing strategy to include all market segments and distribution channels
    • Provide guidance on corporate transient negotiated pricing, group pricing for each group, and wholesale pricing
    • Ensure effective pricing strategies are in place to reflect asset strength relative to the competition in each market
    • Ensure adherence to the Sofitel Pricing Policies of Rational Pricing and compliance to the Best Rate Guarantee (BRG)
  • Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites, TARS, and the GDS
    • Lead the Director of Sales & Marketing and General Manager in the decision making process of promotion participation, offline contracts and pricing thereof
  • Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance
  • Review and analyze data on an ongoing basis
    • Includes but not limited to Rooms Rollup, Pace, Group Backlog, Geographic Data, Enterprise Channel Reports, PMS Reports.
  • Responsible for effective implementation and compliance with SOFITEL Revenue Management Standards
    • Maintain the accuracy and timely entry of all relevant data in the Revenue Systems
  • Complete understanding and effective execution of current and new RM tools.  Includes PMS, IPS, Sales & Catering System, Market Vision, Enterprise Channel Reports and any new/similar tools or reports developed in future years
    • Take a key role in property PMS Conversions
    • Take the lead role in property RMS Installations
    • Compliance to Sofitel Standards for Rate Plans, Rate Categories, Market Segments, Profiles and all other PMS/IPS related RM functionalities
    • Ensure accurate and timely entry of rate plans
    • Ensure Best Rate Guarantee compliance
  • Clearly communicate to hotel team the strategic vision and objectives on how to drive revenues and improve performance
  • Ensure hotel team members understand the concept of Revenue Management and their role
  • Provide the hotel team with regular updates on hotel performance to include market share, market segment roll ups, and channel metrics
  • Educate the sales team on the effective use of Opera S&C/Delphi to improve profitability of group bookings
  • Share best practices and key learning’s with peers, Regional Director of Revenue Management and Divisional RM team
  • Identify and communicate to either Regional or Divisional RM team in addition to appropriate technical support bugs/enhancements affecting revenue management from all RM tools, including PMS, IPS, Channel Reports, and branded websites
  • Lead the property’s weekly Revenue Management Meeting and contribute to the Daily Operations Meeting
  • Provide Executive Committee with regular revenue management updates
  • Contribute and provide Revenue Management strategic vision during all Regional and Divisional Property Reviews and/or Pricing Meetings
  • Take a strong leadership role in the bi weekly/Monthly Forecasting Meetings
  • Produce accurate forecast on weekly and monthly basis (as determined by the hotel controller)
  • Produce all relevant components of the Budget pertaining to Revenue Management
  • Validate comp set RevPAR forecast by month to ensure effective soft spot calendar planning
  • Identify and develop soft participations/promotions and strategies
  • Lead the DOSM and the Online executive in participation in online strategies
  • Recruit, train and mentor (as applicable) the Reservations Manager and/or a strong second with a view to contingency
  • Assist in developing a career path for direct reports

 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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