Director of People & Culture - Movenpick Phu Quoc

Mövenpick Resort Waverly Phu Quoc and Mövenpick Villas & Residences Phu Quoc is a vibrant beachfront destination on the stunning island of Phu Quoc, Vietnam. Boasting over 700 accommodations, including residences, villas, and hotel rooms, the property offers a private beach and an array of exceptional amenities. Guests can indulge in diverse culinary experiences at our all-day dining and specialty restaurants, relax at the beach club, or enjoy premium offerings in our lounge and snack areas.

With versatile event spaces, including ballrooms, meeting rooms, and outdoor venues, the resort is ideal for hosting a wide range of gatherings, from intimate meetings to grand celebrations. Recreational highlights include four expansive swimming pools, two kids’ pools, a serene spa and wellness center, a kids’ club, and a variety of entertainment and sports activities. Mövenpick Phu Quoc ensures a memorable experience for every guest.

Position Summary

The Director of People & Culture (P&C) is a strategic leader responsible for driving a culture of engagement, inclusivity, and performance excellence at Movenpick Resort Waverly Phu Quoc. The role focuses on aligning human resources strategies with business objectives to attract, develop, and retain top talent while ensuring compliance with local labor laws and corporate policies.

Key Responsibilities

1. Talent Acquisition & Retention

• Develop and implement recruitment strategies to attract top talent across all levels.
• Foster employee retention through engagement initiatives, career development programs, and succession planning.
• Collaborate with department heads to anticipate and meet staffing needs during peak and off-peak seasons.

2. Employee Engagement & Culture

• Champion a positive and inclusive workplace culture aligned with the resort's values.
• Design and lead employee engagement initiatives, including recognition programs, team-building activities, and feedback mechanisms.
• Act as a trusted advisor and advocate for employees, ensuring open communication and conflict resolution.

3. Training & Development

• Oversee the creation and implementation of training programs to enhance skills, compliance, and leadership development.
• Support the growth of internal talent pipelines through mentoring and development plans.
• Ensure onboarding processes are effective, welcoming, and comprehensive.

4. HR Operations & Compliance

• Manage HR policies, procedures, and systems to ensure compliance with local labor laws and alignment with corporate guidelines.
• Familiarity with Cadena Software is advantageous.
• Oversee compliance with health, safety, and welfare regulations.
• Supervise payroll processes to maintain accuracy and timeliness.
• Take responsibility for budgeting and forecasting within the HR function.

5. Strategic Partnership

• Collaborate with the leadership team to align HR strategies with business goals.
• Provide data-driven insights and recommendations on workforce planning, productivity, and organizational development.
• Represent the resort during audits, labor negotiations, and community engagements.

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's preferred).
• A minimum of 7 years of HR leadership experience, preferably in the hospitality or resort industry.
• Deep knowledge of labor laws, HR practices, and cultural nuances in Vietnam
• Proficiency in HRIS systems and Microsoft Office Suite, specifically Excel.
• Strong leadership, communication, and interpersonal skills.
• Fluency in Vietnamese and English is required; additional languages are a plus.

Key Competencies

• Strategic thinking and the ability to execute HR initiatives.
• Emotional intelligence and cultural sensitivity in a diverse workplace.
• Ability to handle complex situations and make decisions with integrity and fairness.
• Exceptional organizational and time management skills.