1. Full-Time
  2. Permanent
  3. SOFITEL
  4. Rooms

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SOFITEL JABAL OMAR MAKKAH, Makkah, Saudi Arabia

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REF118407Q

Director of Housekeeping

Region

Luxury & Lifestyle


Company Description

Gründe für Accor zu arbeiten?
Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir sind 280.000 Frauen und Männer, die Menschen in den Mittelpunkt unseres Handelns stellen und echte Leidenschaft für Service und Leistung jenseits der Grenzen fördern.
Sich Accor anzuschließen bedeutet sich auf eine einzigartige Lebensreise zu begeben, um sich die Gastfreundschaft von morgen vorzustellen.
Um unserer Gruppe beizutreten, besu
Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichkeit passen.
Wir unterstützen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst.
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/.
Tu das, was Du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS
chen Sie bitte https://careers.accor.com/


Job Description

 

  • Consistently offer professional, friendly and engaging service  

  • Follow departmental policies, procedures and service standards consistently offering professional, engaging and friendly service.  

  • Creating an environment wherein continuous improvements are made in the areas of GOP, EES, VOG, and LQA  

  • Effectively and accurately managing payroll and departmental expenses of Housekeeping department, within budgeted and forecasted guidelines.  

  • Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms and public areas.  

  • Actively engage with local laundry partners and consistently source new business opportunities   

  • Overseeing all recruitment processes, and developing departmental succession plans  

  • Effectively manage all colleagues relationships within the department  

  • Maintaining an environment that promotes the health, wellness and safety of both colleagues and guests    

  • Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering  

  • Ensuring high colleague engagement through recognition and removal of identified barriers  

  • Overseeing the Housekeeping Management to maximize leadership synergy  

  • Liaising with all Hotel departments as required  

  • Actively participating as a member of hotel committees as required  

  • Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented  

  • Other duties as assigned  


Qualifications

  • Previous Senior Housekeeping Leadership experience, 2-3 years within a similar establishment is required  

  • Proven leadership, developer and delegation skills with an ability to lead medium-size team of 30-45 colleagues to achieve the departmental goals  

  • Strong organizational and administration skills                   

  • Excellent communication skills, both written and verbal           

  • Ability to work in a fast paced, diverse environment             

  • University degree or Hotel Management Diploma preferred                                                           

  • Excellent computer skills                         

  • Knowledge of the Property Manager System / Opera        

  • Excellent problem solver and decision maker  

Physical and operational demands: 

  • Mobility: Moving between guestrooms, public areas, and service zones to inspect cleanliness and address issues  

  • Hands‑on oversight: Occasionally assisting with cleaning tasks or demonstrating procedures to staff  

  • Standing and walking for extended periods during inspections, meetings, and guest interactions  

  • Lifting and carrying light to moderate items up to 60 pounds (e.g., cleaning supplies, linens) when necessary  

  • Working irregular hours including weekends, holidays, and early mornings, which can affect physical stamina 


Additional Information

Ihr Team und Arbeitsumfeld:
In 1-2 Sätzen stellen Sie das Team, das Hotel oder den Arbeitsplatz so vor, dass sie die Kultur widerspiegeln
Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen, wie z.B. Arbeitserlaubnis
Unser Engagement für Diversity & Inclusion:
Wir sind ein integratives Unternehmen und unser Ziel ist es, vielfältige Talente anzuziehen, zu rekrutieren und zu fördern.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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