Assistant Restaurant Manager

Grand Mercure Khao Lak Bangsak provides a haven of elegance and comfort.
Discover welcoming hospitality as you take advantage of all this Thai-style contemporary beachfront hotel has going for it. From the secluded bays across Andaman sea views or down; right close access within minutes by boat ride away! Delight in our personalized service and knowledgeable staff as we ensure your stay at Grand Mercure Khao Lak Bangsak.

Indulge in luxury in one of the 195 stylish modern rooms or suites. Gaze out at the Khao Lak resort from your room’s private balcony or wander through the gardens to our facilities. Feel the tranquillity from the uniquely-designed canal meandering through Grand Mercure Khao Lak Bangsak, a nod to Thailand’s riverside villages.

• Assist in managing daily restaurant operations, ensuring smooth service and guest satisfaction.
• Support the Restaurant Manager in planning, organizing, and coordinating staff schedules and duties.
• Supervise and train team members to deliver excellent service aligned with brand standards.
• Handle guest feedback and complaints professionally to ensure prompt resolution.
• Monitor inventory and supplies, coordinate with suppliers, and manage stock levels efficiently.
• Ensure compliance with health, safety, and hygiene standards.
• Work closely with kitchen and other departments to ensure timely and quality food and beverage delivery.
• Assist in the implementation of promotional and marketing activities.
• Maintain daily records and assist with reporting on sales, expenses, and staff performance.

• Mandatory bilingual proficiency in Thai and English.
• Proven experience in food and beverage service, with at least 1-2 years in a supervisory or assistant manager role.
• Strong leadership and interpersonal skills.
• Good communication skills in English (other languages are a plus).
• Ability to work under pressure and in a fast-paced environment.
• Knowledge of food safety and hygiene regulations.
• Flexible schedule and willingness to work evenings, weekends, and holidays.

• Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
• Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
• Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.
• Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
• Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
• Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
• High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
• Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
• Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.