Director of Commercial

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Who we are…

A sanctuary of style located on the doorstep to Chadstone – The Fashion Capital, the Hotel Chadstone Melbourne MGallery provides guests with the perfect luxury escape that is unique and without comparison. Five star luxury and glamour creates the perfect setting for our team to create magical moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

What you'll be doing…

The Hotel Chadstone Melbourne MGallery is looking for an experienced Director of Commercial with an extensive 5 star luxury background to join our team. We are poised for a new era of growth and we seek a visionary leader to shape the trajectory of our hotel to even greater heights.

As Director of Commercial, you will be the driving force behind our hotel's market presence and revenue growth. Your strategic acumen and creative flair will shape campaigns that captivate, engage, and resonate with our diverse audience. Your role is not just about selling rooms, restaurants and meeting space; it's about curating a lifestyle, an experience that defines the epitome of luxury.

You will be responsible for:

• Executing sales strategies for the Hotel across all market segments.
• Have a complete understanding of the Hotel sales vision; its products, services, and rate structure to fulfil business objectives.
• Actively sell all attributes of the Hotel including Conference facilities and Food and Beverage outlets.
• Develop a strategic plan for identifying major accounts and business opportunities.
• Ensure the Sales & Marketing team is maximising hotel revenue through effective pricing, space management and conversion, therefore increasing revenue in the key segments that generate the highest yield.
• Work collaboratively with the Director of Revenue to ensure ongoing research and analysis of product, price, and performance metrics in order to drive above-market performance and ensure room night and revenue targets are appropriately supported.
• Work with the Regional Director of Sales & Marketing and Director of Revenue to achieve optimum revpar/revenue/yield results for all segments of the business unit.
• Review weekly forecasts and market share reports and actively participate in ensuring business levels and market share is maintained.
• Explore opportunities for joint ventures with domestic industry partners that produce viable sales revenue.
• Establish a high profile across the region and with key accounts.
• Act as primary point of contact for the hotel including the coordination and leadership of site inspections to assist conversion.

What we’re looking for…

• 5+ years’ experience in senior sales and marketing roles in a luxury hotel environment
• Proven track record of growing market share in targeted areas
• Proven experience working with Owners and Senior Management
• Strategic mindset with the ability to identify market trends and capitalise on emerging opportunities.
• Exceptional interpersonal communication skills and presentation
• Excellent leadership skills and able to manage a diverse team

What’s in it for you

• Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, Employee Assistance Program, discounted health insurance
• Live in Melbourne's South-East? Work close to home and avoid the CBD
• Endless learning & career development opportunities with Australia's largest hospitality group – Accor
• Industry-leading training and development opportunities with Accor Academy
• Be part of a dynamic hotel environment with a supportive and fun team

Apply now to begin your journey with Hotel Chadstone Melbourne MGallery, we look forward to receiving your application.