Deputy Assistant Manager -Banquet and Catering

Deputy Assistant Manager -Banquet and Catering 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities.

What you will be doing:

Reporting to the Assistant Banquet and Catering Manager, responsibilities and essential job functions include but are not limited to the following:

• Assist in managing banquet and catering operations.
• Supervise supervisors, team leaders, and service staff.
•  Ensure high-quality service standards for events.
• Support event planning, execution, and coordination.
• Take charge in the absence of the Assistant Manager.
• Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives 
• Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event 
• Supervise the maintenance of service standards during banquet service operations  
• Respond to any demands or complaints from guests with tact, sincerity and promptly
• Keep track of banquet service operating equipment to ensure par level for smooth operations 
• Handle requisition of items which require replacement 
• Ensure that all service and storage areas are kept safe, clean and locked  
• Assist and supervise the junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. 
• Plan the manning allocation/work assignment per Banquet event 
• Establish and maintain effective employee working relationships 

Your experience and skills include:

• Minimum 2 years of relevant experience in a similar capacity 
• Excellent reading, writing and oral proficiency in English language 
• Working knowledge of MS Excel, Word, & PowerPoint
• Computer literate in Microsoft Windows applications required
• Strong interpersonal and problem-solving abilities
• Ability to work well under pressure in a fast-paced environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Requires open availability; must be able to work all shifts; evenings, mornings, weekends, and holidays

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.