Daily Worker F&B Service

Novotel Jakarta Cikini is strategically located in Cikini, the heart of Jakarta. The 245-room hotel features Food Exchange, a casual International Buffet restaurant with ideal offerings for business and meeting purposes. It provides free bicycles, private parking, an outdoor swimming pool, and a fitness center. Other facilities at the property include a restaurant, room service, a 24-hour front desk, and free WiFi.

Enjoy your stay in the 245-room hotel. This modern business hotel is close to Jakarta's Golden Triangle, minutes from the CBD, SCBD, and Dr. Cipto Mangunkusumo National General Hospital, Proclamation Monument, Taman Ismail Marzuki, Taman Menteng, and Jakarta's Gambir train station.

Located on Jalan Cikini, Central Jakarta's heritage tourism destination, Novotel Jakarta Cikini provides access to explore Central Jakarta's historical sites and minutes from the glittering city center of Jakarta.

• Greet and serve customers in a friendly and professional manner
• Take accurate food and beverage orders, relaying them promptly to the kitchen or bar staff
• Serve meals and drinks to guests, ensuring order accuracy and timeliness
• Maintain cleanliness and organization of dining and service areas
• Assist in setting up outlets area or banquet halls for various events
• Handle guest inquiries and concerns promptly and courteously
• Upsell menu items and promote daily specials to enhance guest experience
• Adhere to all safety and sanitation procedures
• Process payments and handle cash transactions accurately
• Operate and maintain point-of-sale systems efficiently
• Assist in inventory management and restocking supplies as needed
• Participate in team meetings and training programs to enhance skills and knowledge
• Collaborate with kitchen staff, housekeeping, and other departments to ensure seamless guest experiences
• Provide input on menu selections and customer preferences to help improve offerings

• High school diploma or equivalent.
• Proficiency in English; knowledge of other languages is a plus
• Previous experience in a restaurant or hospitality setting is preferred.
• Familiar with hotel banquet services.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and under pressure.
• Knowledge of food and beverage menus and some basic culinary skills.
• Ability to work well as part of a team.
• Willingness to work evenings, weekends, and holidays as needed.
• Physical stamina to stand for extended periods and carry serving trays.