Conference and Events Operations Supervisor

Nestled near Bowral in the NSW Southern Highlands (an hour and a half south of Sydney CBD) you will find Peppers Craigieburn. This elegant country property offers guests a range of hotel rooms and suites, dining at its Hickory’s Restaurant and Bar, and numerous options to cater for meetings and events -with weddings being a specialty! On your days off, why not enjoy the heritage towns of the local area with their abundance of elegant boutiques, artisan shops, cafes, pubs, wineries and restaurants.

Purpose

As the Conference & Events Operations Supervisor, your expertise lies in the finer details, and you understand that even the smallest components can have the most profound impact. Your role involves collaborating with clients, suppliers, colleagues, and management to create experiences that leave unforgettable memories.

Primary Responsibilities

• Collaborate with clients and stakeholders to understand event goals, create event plans, and keep everything on track with budgets and schedules.
• Supervise the entire event process, from initial planning to post-event follow-up
• Maintain a polished and professional image as a representative of our company, ensuring a consistently high standard of service
• Proactively address and resolve any issues that may arise during the event, striving for perfection
• Take charge of planning, overseeing, and executing event activities, keeping everything on track with regards budgets and schedules
• Supervise logistics, including equipment, contractors, resources, and personnel involved in and supporting the event
• Skilfully handle all inquiries related to events and successfully convert them into confirmed bookings

Skills & Experience

• Past experience in a similar role, demonstrated precision in coordination and providing exceptional customer service while exceeding expectations
• Creativity is key for designing unique event experiences and finding innovative solutions to challenges that may arise
• Proficiency in budgeting, cost estimation, and financial management
• Proficient in negotiating with suppliers, vendors, and clients to establish favourable terms that benefit all parties involved
• A strategic mindset, adept at orchestrating a wide range of events
• You foster a can – do approach with impeccable attention to detail and exceptional time management skills
• Flexible availability to accommodate various shifts, including mornings, late evenings, weekends, and public holidays as required

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.