- Full-Time
- Permanent
- SOFITEL
- Food & Beverage
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Sofitel Melbourne on Collins, Melbourne, Australia
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REF71366Y
Conference and Events Operations Manager
Region
Luxury & Lifestyle
Sofitel Melbourne On Collins stands as the pinnacle of luxury in the heart of Melbourne's vibrant city center. Combining French elegance with modern luxury, we offer unparalleled experiences for our guests, from exquisite dining to immersive cultural events.
Experience unparalleled luxury at the prestigious Paris End of Collins, nestled in the heart of Melbourne's vibrant theatre and business districts. Our exquisite 5-star hotel features 363 rooms, each offering breathtaking views of the iconic Melbourne skyline.
Elegantly Chic Venue Spaces:
Explore our collection of 12 elegantly chic and versatile venue spaces tailored to meet your every need. Whether hosting grand events for up to 1,000 guests in our prestigious Grand Ballroom or conducting intimate executive meetings, each space is meticulously crafted to surpass expectations.
Restaurants, Bars & Events venues:
No35 Restaurant: Indulge your senses with sophisticated modern dining infused with vibrant contemporary French flair at No35 restaurant.
Atrium Bar on 35: Discover refined exclusivity as you savor unique signature cocktails amidst an elegant ambiance at Atrium Bar on 35.
Club Lounge: Immerse yourself in an elevated French joie-de-vivre experience at our exclusive Club Lounge, reserved for our esteemed club guests.
We are seeking an experienced and service-focused Conference & Events Operations Manager to join our team. This is an exciting opportunity for a passionate hospitality professional to play a pivotal role in the delivery of exceptional events and tailor made guest experiences.
In this hands-on leadership role, you will be responsible for overseeing the setup and servicing of function spaces, ensuring all details align with client specifications and function event orders. You will act as the key point of contact for clients, responding to queries and concerns to guarantee seamless service throughout every event.
Key Responsibilities:
Supervise all aspects of function room setup and service execution
Coordinate equipment hire and manage inventory in accordance with event needs
Lead and support the events team to deliver an exceptionally high standard of service
Communicate effectively with departments to ensure all operational needs are met
Liaise with the kitchen to coordinate meal timings and ensure food quality
Manage departmental rostering to align with business demands and control labour costs
Oversee stock ordering and maintain tidy, secure storerooms
Monitor and maintain event equipment, logging issues with Engineering
Assist in other Food & Beverage outlets as needed
Prepare accurate billing and post-event accounts
Conduct regular performance evaluations and support staff development
Forecast staffing requirements and prepare weekly schedules
Collaborate closely with the Conference Sales team to ensure smooth transitions from sales to operations
Support the Director of Conference & Events in developing promotional strategies to drive market share and repeat business
You are a natural leader with strong attention to detail, exceptional communication skills, and a passion for hospitality. You thrive in fast-paced environments and bring a proactive, solutions-focused approach to every challenge. Your ability to manage events from planning through to execution ensures clients return time and again.
Benefits and Perks:
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.
We offer our Heartists:
- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbourne's CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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