Company Description
Accor is the Pacific's largest hotel group and one of the world's leading hospitality brands, with a network of more than 5,600 properties across over 110 countries. We offer exceptional opportunities for career development and the opportunity to Work Your Way across much-loved brands ranging from luxury to economy hotels around the world.
Pullman Sydney Airport is located in the heart of Mascot Business Park, just a short walk from Mascot Train Station. Our 5-star hotel features 229 contemporary rooms and suites, Mobius Bar & Grill, and premium conference and events facilities designed for creative thinkers and modern business travellers.
Job Description
We are currently seeking a highly organised and customer-focused Conference & Events Coordinator to join our Sales & Marketing team on a Full Time basis..
Reporting to the Director of Sales & Marketing, you will play an important role in coordinating conferences, meetings and events from enquiry through to successful delivery. Working closely with clients and operational teams, you will ensure every event is planned with precision while delivering an exceptional guest experience.
Job Description
- Coordinate conference and event enquiries from initial enquiry through to post-event follow-up.
- Prepare quotations, contracts, Banquet Event Orders (BEOs) and client correspondence.
- Assist with converting enquiries into confirmed business.
- Coordinate all event logistics and communicate requirements with operational departments.
- Conduct client site inspections and venue show rounds.
- Build and maintain strong relationships with clients to ensure repeat business.
- Ensure event information is accurately maintained in Delphi and Opera.
- Provide exceptional customer service throughout the planning process.
- Support the Director of Sales & Marketing with administrative and sales activities.
- Assist in achieving conference and events revenue and guest satisfaction targets.
Qualifications
- Previous experience in Conference & Events Coordination, Hotel Sales or Hospitality preferred.
- Experience using Delphi and Opera is highly desirable.
- Excellent organisational and time management skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
- High attention to detail.
- Positive, professional and proactive attitude.
- Full Australian working rights.
- Ability to work onsite.
Additional Information
At Accor, we believe Hospitality is a Work of Heart.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. Grow your career, work with purpose and feel valued.
Benefits Your Way
- Time-time opportunity
- Career development opportunities across Accor Hotels worldwide
- Discounted accommodation and Food & Beverage from day one
- Access to Accor learning and development platforms
- Annual Service Recognition
- Paid Parental Leave
- Employee Assistance Program (EAP)
Our Commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We welcome you as you are and support you to grow, learn and reach your full potential.
