- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
RIXOS RIXOS MURJANA, King Abdullah Economic City, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF67038A
Concierge
Region
Luxury & Lifestyle
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.
Review shift logs/daily memo books and document pertinent information in logbooks.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Maintain awareness of undesirable persons on property premises
University Degree in any field. Minimum 1 year in a similar role.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Hôtel Mercure Paris Montmartre Sacré-Coeur, Paris, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Réceptionniste (H/F) La première impression est toujours la bonne! En tant que Réceptionniste, vous prenez soin de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent
Reference
97b6898e-ca4c-4946-a8c8-fb6e887301ff
Expiry Date
01/01/0001
Salary
Location
ibis budget London Hounslow, Hounslow, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
Hounslow
Job Category
Rooms
Description
We are seeking a friendly and professional Front Desk/Welcomer to join our team at Ibis Budget London Hounslow, United Kingdom. As the first point of contact for our guests, you will play a crucial ro
Reference
b1617ca5-cd71-40ce-a288-65dbbffa6379
Expiry Date
01/01/0001
Salary
Location
Mercure Brest Centre Port, Brest, France
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
ACCOR
Job type
Temporary
Locations
France
Job Category
Rooms
Description
Personnel d'Etages (H/F) Vous êtes au coeur de l’hôtel ! En rejoignant le Personnel d'Etages, vous prenez en charge les chambres des clients en leur garantissant un espace propre et confortable, et c
Reference
e23d2ed1-72ae-49f3-9aca-ac9c92fe73c1
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Roissy-CDG Airport, Tremblay-en-France, France
Experience Level
Director
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Tremblay-en-France
Job Category
Rooms
Description
Le/la Gouvernant(e) Général(e) est chargé(e) de veiller à ce que l'hôtel affiche un niveau de propreté à la hauteur des normes établies en vue de garantir la satisfaction des clients. Le/la Gouvernant
Reference
5745ca5d-67f4-4743-808a-6b026fa2b9f2
Expiry Date
01/01/0001
Salary
Location
Mercure Jakarta Batavia, West Jakarta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Temporary
Locations
West Jakarta
Job Category
Rooms
Description
We are seeking a detail-oriented and efficient Housekeeping Supervisor to join our team in West Jakarta, Indonesia. As a Housekeeping Supervisor, you will play a crucial role in ensuring the highest s
Reference
86f82873-6490-4137-a231-695a494277e5
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Porte de Versailles, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Nous recherchons notre « Chef de réception » au sein du pôle de Porte de Versailles!En véritable Maestro de notre équipe de réception, vous contribuez à assurer une expérience mémorable à nos clients.
Reference
5f197548-714c-4d0c-bc9f-4a15557926d9
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON HOLBORN, London, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
London
Job Category
Rooms
Description
Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/clea
Reference
4f986429-129b-4f1e-b943-f36fa342187b
Expiry Date
01/01/0001
Salary
Location
ibis Birmingham Airport - NEC, Birmingham, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Birmingham
Job Category
Rooms
Description
The Night Auditor welcomes all guests and takes care of them from arrival through to departure.They contribute to guest satisfaction by providing high quality services with a warm and friendly approac
Reference
828d086c-4c93-4ab4-83a8-e517d7b21b8a
Expiry Date
01/01/0001
Salary
Location
ibis budget London Hounslow, Hounslow, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
Hounslow
Job Category
Rooms
Description
We are seeking a Multi-Skilled Front Desk/Nights professional to join our team in Hounslow, United Kingdom. As a key member of our front office team, you will be responsible for providing exceptional
Reference
b3018d60-0d70-4783-a13f-ff2a160dc21f
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Mysore, Mysuru, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
GRAND MERCURE
Job type
Permanent
Locations
Mysuru
Job Category
Rooms
Description
We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA-Housekeeping, you will play a crucial role in maintaining the hi
Reference
bc9fbb55-599b-4668-9dbe-aaf2717a077f
Expiry Date
01/01/0001