Cluster Director of Security

We are looking for a Cluster Director of Security to join the pre-opening team of our properties in Red Sea 

The Director of Security is responsible for overseeing and managing all security operations across the properties to deliver the hotel’s internal security services and ensure that outsourced security companies deliver external security services in accordance with Raffles & Fairmont /Ennismore Hotel’s standards. This role involves developing and implementing security policies, coordinating with law enforcement authorities, managing security personnel, and ensuring compliance with all safety regulations and protocols

Security Operations & Management:

• Oversee daily security patrolling schedules, ensuring full coverage of all areas, including guest zones, employee-only areas, and restricted access zones.
• Ensure that security personnel document and report any safety or security concerns encountered during patrols.
• Conduct regular fire drills to ensure all employees and security personnel are prepared for emergency situations.
• Maintain compliance with fire safety regulations and ensure all fire-fighting equipment is inspected and operational.
• Ensure that all employees and vehicles entering or exiting the facility are checked and recorded.
• Prepare and implement security, sabotage, fire and first aid plans.
• Work in coordination with the hotel’s Manager for any recruitment decisions or disposition related to the field.
• Conduct research and develop projects to enhance security policies and guest satisfaction, submitting findings to the Managing Director, General Manager and Resort Manger of the cluster.
• Monitor the performance of employees that report to him/her. Support the Managing director,General Managers and Resort Manager when identifying the budget.
• Liaise with official and civilian authorities that have their jurisdiction in the hotel’s location.
• Continuously liaise with local law enforcers and assist them in any intervention or investigation they may carry out.
• Ensure that hotel personnel comply with the hotel’s entry and exit rules.
• Intervene in any incidents in the facility that disrupt the order, immediately inform the General Manager and, if necessary, report the situation to law enforcers in order to assist in solving the issue.
• Assist employees and guests in the event of any incident such as a traffic accident, injury or theft that occurs outside of the hotel.
• Control and keep records of visitors that come to the hotel.
• Ensure the order and security of the hotel’s parking lot.
• Intervene in any incidents that may occur in the hotel’s housing area, take the necessary security measures, and report the incident to the hotel’s General Management.
• If requested, transfer security officers to conferences or functions held at the hotel.
• In the event of any death that occurs in his/her area of duty, work with the closest healthcare facility and law enforcement and report the incident to the hotel’s General Management. Submit a copy of the report to the Human Resources Department and maintain a copy in the Security Department.
• Implement necessary security measures on special occasions and coordinate with law enforcement.
• Inform the Hotel / Resort Managers And Directors of Operations of all incidents that occur at the hotel as well as the actions taken and results of the incident.
• Responsible for the Security Department’s office stock.
• Keep a record of important licence plates and telephone numbers and inform security officers accordingly.
• Conduct periodic meetings aimed at on-the-job security training for employees. Maintain high standards of public relations and discipline while documenting meetings.
• Liaise with law enforcement for VIP guests staying at the hotel.
• In order to ensure the security of guests at the hotel, ensure that employees are always well-informed and vigilant and inspect them accordingly.
• Ensure that individuals working in the hotel that are only authorised to enter their own department and guests are kept clear from special zones.
• Address team concerns proactively and maintain comprehensive knowledge of all employees.
• Ensure that all security employees wear proper attire, are clean-shaven and hygienic.
• Write a report for any incidents or other important events that occur while ensuring security (emergencies, accidents etc.) and submit the report to the Hotel / Resort Manager and Director of Operations
• Handle requests and complaints related to security. Identify the actions needed to prevent these from recurring.
• Ensure, without delay, the periodic maintenance and repairs of all security equipment used at the facility. Submit any requests for modifications or repair problems to the General Management.
• Assess employee performances and share duty responsibilities with them.
• Take part in the Emergency Response Teams and manage and deploy his/her team.
• Anticipate the environmental impact of activities and purchased equipment. Participate in biodiversity protection initiatives, promote awareness, and conduct necessary training on environmental responsibility. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
• To implement necessary warnings and departmental trainings in order to save energy inside the facility. 
• To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
• Carry out all responsibilities related to the quality management systems implemented at the facilities.

Team Leadership & Training:

• Organize and lead tabletop exercises to simulate emergency scenarios and assess the readiness of the security team.
• Ensure that all security personnel participate in crisis response drills, enhancing their ability to handle emergencies efficiently.
• Develop post-exercise evaluation reports to identify areas for improvement and enhance security preparedness.
• Recruit, Train and supervise security personnel, ensuring they adhere to company policies and industry standards.
• Develop training programs to enhance security staff skills and awareness.Foster a culture of safety and vigilance within the organization.

Compliance & Legal Regulations:

• Ensure that the Security Department maintains a valid Civil Defense certification and adheres to all national fire and safety regulations.
• Implement strict compliance measures to maintain a zero-fine record from regulatory authorities. Liaise with relevant authorities to ensure timely renewal of certifications and regulatory compliance.
• Ensure compliance with all local, national, and international security and safety regulations.
• Maintain records and reports related to security incidents, investigations, and compliance measures.
• Work closely with legal and compliance teams to align security policies with regulatory requirements.

Collaboration & Stakeholder Engagement:

• Liaise with law enforcement authorities, emergency services, and regulatory bodies as needed.
• Work closely with other departments, such as HR and Operations, to ensure security measures align with business needs.
• Provide regular security updates and recommendations to senior management.

• Bachelor’s degree, Security Management, or a related field (preferred).
• Minimum of 5 years of experience in security management, law enforcement, or a related field.
• Strong leadership and crisis management skills.
• Knowledge of security technologies, surveillance systems, and risk assessment methodologies.
• Excellent communication and interpersonal skills, with the ability to build effective relationships at all levels.
• Ability to handle high-pressure situations with professionalism and discretion.
• Proficiency in procurement software and systems, including advanced knowledge of Microsoft Office programs (Excel, Word, PowerPoint, Outlook).

What’s In It for You

• Career growth opportunities within a global network of luxury properties.
• Competitive salary and comprehensive benefits package, including healthcare and retirement plans.
• Access to continuous learning and development programs to enhance your skills and career growth.
• An inclusive and diverse work environment that values collaboration and innovation.
• Additional perks such as travel discounts, employee recognition programs, and wellness initiatives.

Join us in driving the success of our security department and playing a key role in the growth and prosperity of our organization. Apply today!