Cluster Director of Engineering

Hotel Overview:

Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka’aba. This 86-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic hospitality is seen throughout 1650 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose. 

Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka’aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world-renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.

Swissôtel Makkah is Swissotel’s first hotel to open in Saudi Arabia. The hotel offers 1487 elegant rooms and suites with modern design, complementing the values of today’s Arab culture. As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque. Swissôtel Makkah is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business center. It has private entrances that make it easier for pilgrims to reach Al Masjid Al Haram.

Swissôtel Al Maqam is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture. As part of the Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity of the Masjid Al Haraam, overlooking the Holy Ka’aba and the Grand Mosque. Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business center. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram.

The Cluster Director of Engineering is responsible for providing strategic leadership, operational oversight, and technical governance for the Engineering & Safety functions across FRSS hotels by working closely with hotel leadership teams and stakeholders.

The role ensures the reliability, safety, efficiency, and long-term sustainability of all engineering operations, assets, infrastructure, and building systems while maintaining compliance with company standards, brand requirements, and regulatory obligations.

The Cluster Director of Engineering drives engineering performance, supports business objectives, and ensures that all properties maintain a safe, well-maintained, compliant, and guest-ready environment.

MAIN DUTIES & RESPONSIBILITIES

Cluster Engineering Leadership & Governance:

• Provide a strategic leadership and oversight for the Engineering and Safety functions across FRSS hotels hotel, ensuring alignment with operational objectives, brand standards, and asset performance goals.
• FRSS are physically linked and share core utilities, hence, enable integrated operations and maintain engineering governance frameworks, policies, procedures, and performance standards to ensure consistency across FRSS hotels.
• Oversee the centralized shared functions such as Safety & Compliance, Central Store & Logistics, Workshops (Carpentry, Paint, MEP), PMP (Room Care Program) and Engineering command center.
• Lead, mentor, the robust succession & development of Engineering leaders and teams across FRSS hotels by centralized coaching and mentoring builds bench strength, fostering a culture of accountability, collaboration, innovation, and continuous improvement.

Engineering Operations & Asset Reliability:

• One clear escalation path to ownership and asset management, reducing duplication, oversee the effective operation, maintenance, and lifecycle management of all building systems, utilities, infrastructure, and engineering assets across FRSS hotels.
• Ensure the uniform application of Accor technical standards and MEP/FLS compliance at FRSS hotels.
• Ensure the implementation of preventive and predictive maintenance programs that maximize asset reliability, operational efficiency, and guest satisfaction.
• Monitor engineering performance metrics and operational KPIs, identifying opportunities to improve efficiency, reduce downtime, and enhance overall asset performance.
• Sustainability & ESG: Suggested incorporating energy efficiency and carbon footprint reduction goals aligned with Accor standards.

• Ensure specialized fire life safety, water hygiene, public health, and operational compliance regimes are implemented for Luxury Hotel - FRSS facilities in line with applicable KSA regulatory and public health requirements.
• Coordinate maintenance, testing, inspection, and contractor support for engineering assets to maintain safe, reliable, and guest-ready operations.
• Ensure to optimize resource deployment, technical manpower and specialist skills to where demands are highest across FRSS hotels.

Capital Planning & Project Management:

• Lead the development and execution of annual CAPEX plans, engineering budgets, and long-term asset replacement strategies across FRSS.
• Financial & CAPEX/OPEX Management: Suggested adding budget governance, energy cost optimization, and capital asset planning (essential for a Cluster Director role).
• Oversee engineering projects, renovations, upgrades, and new initiatives, ensuring delivery within approved budgets, timelines, and quality standards.
• Collaborate with internal stakeholders, consultants, contractors, and suppliers to ensure successful project execution and compliance with company requirements.

SKILLS:

• Strong leadership and people management capabilities.
• Excellent strategic planning and decision-making skills.
• Strong project management and execution skills.
• Financial acumen with the ability to manage budgets, forecasts, and cost optimization initiatives.
• Excellent communication, presentation, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to lead cross-functional teams and manage multiple priorities across a portfolio environment.
• Strong negotiation and vendor management skills.
• Ability to drive innovation, continuous improvement, and operational excellence.
• High level of organizational, planning, and change management capability.

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related engineering discipline is required; Master’s degree in Engineering Management, or a related field is preferred.
• Minimum 10-15 years of progressive engineering leadership experience within hospitality, and multi-property experience.
• Proven experience managing engineering operations across multiple properties or large-scale assets.

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