Company Description
Accor is a global hospitality leader with more than 45 brands and over 5,700 hotels worldwide, recognized for pioneering service, innovation, and a culture centered on people and meaningful guest experiences. Its portfolio spans luxury to economy, including iconic brands such as Fairmont, Sofitel, Raffles, Novotel, and ibis, serving travelers across more than 110 countries. Fairmont Dallas, part of Accor’s luxury portfolio, is an iconic hotel located in the heart of the Dallas Arts District. The property features 545 elegantly appointed guest rooms and suites, with over 73,000 square feet of flexible meeting space. Its prime location places guests' steps from world‑class dining, shopping, museums, entertainment venues, and the Central Business District, making it one of the city’s premier destinations for both business and leisure travelers.
Job Description
The Cafeteria Attendant is responsible for supporting the daily operation of the team member cafeteria, ensuring food and beverage service areas are clean, organized, well-stocked, and maintained according to the highest standards of hygiene and service. The role provides friendly and efficient service while supporting a positive dining experience for all team members.
DUTIES & RESPONSIBILITIES
- Prepare and maintain the cafeteria service and dining areas before, during, and after meal periods.
- Assist with the setup, replenishment, and clearing of food and beverage stations.
- Ensure food, beverages, cutlery, crockery, trays, and other service items are available and properly arranged.
- Maintain cleanliness and organization of tables, chairs, counters, service stations, and surrounding areas.
- Clear used dishes, trays, and utensils promptly and transfer them to the designated washing areas.
- Monitor food and beverage stations and replenish items as required during service.
- Provide courteous and efficient service to team members using the cafeteria.
- Follow food hygiene, sanitation, and food safety procedures at all times.
- Ensure food is handled, displayed, and stored according to established hygiene and safety standards.
- Support portion control and minimize food waste in accordance with departmental procedures.
- Assist with receiving and organizing cafeteria supplies when required.
- Report shortages, equipment issues, maintenance requirements, or hygiene concerns to the supervisor.
- Follow proper waste segregation and disposal procedures.
- Maintain a clean, safe, and hygienic working environment.
- Support cleaning and closing procedures at the end of each meal period.
- Follow hotel policies, grooming standards, and health and safety procedures.
- Coordinate effectively with Culinary, Stewarding, and other relevant departments.
- Perform other duties as assigned by the supervisor or management.
Qualifications
- Previous experience in a cafeteria, restaurant, hotel, catering operation, or similar food service environment is preferred.
- Basic knowledge of food hygiene and sanitation practices.
- Understanding of food handling and workplace safety procedures.
- Ability to work flexible hours, including weekends, holidays, and shifts, as required by hotel operations.
- Ability to perform physical tasks such as standing for extended periods and carrying service items.
Additional Information
What’s in it for You?
Competitive Total Compensation Package: Overtime eligible, Department incentive programs
Generous Paid Time Off: Enjoy a healthy work-life balance with our paid time off policy.
Comprehensive Health Coverage: Access Medical, Dental, and Vision Insurance to keep you and your family healthy.
401K Plan: Secure your future with our competitive 401K retirement savings plan.
Complimentary Shift Meal: Savor delicious meals on us during your shifts!
Exclusive Employee Benefit Card: Unlock discounted room rates at Accor hotels worldwide, making travel more affordable.
Professional Development: Enhance your skills with learning programs through our Academy, tailored for your growth.
Make a Positive Impact: Get involved in our Corporate Social Responsibility initiatives, like Planet 21, and contribute to meaningful change.
Career Advancement Opportunities: Take your career to new heights with opportunities for national and international promotions.
