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Sofitel Noosa Pacific Resort, Noosa Heads, Australia

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REF90770Q

Butler - Elysium Resort

Region

Luxury & Lifestyle


Company Description

Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations. 

Following an extensive enhancement program, Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast. 

Our team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay. 


Job Description

Are you a confident, vibrant and energetic personality with a passion for crafting unforgettable guest experiences?

We are seeking exceptional Resort Butlers who live and breathe personalised service and thrive on creating magical, unscripted moments for our guests. This is not a traditional hospitality role. This is an opportunity to redefine luxury through genuine connection, creativity and heart.

Key Responsibilities

This is a dynamic, front-of-house role involving:

  • Enhancing and shaping the Guest Experience
  • Acting as the key point of contact for guests and their families throughout their stay
  • Building strong guest relationships and detailed guest profiles
  • Curating bespoke experiences and personal touchpoints
  • Walking the resort daily, mingling and proactively checking in with guests
  • Strong food & beverage knowledge, including beverage preparation
  • Identifying opportunities to surprise, delight and create “wow” moments
  • Assisting guests with information, requests and special arrangements
  • Multitasking in a fluid environment while maintaining exceptional attention to detail
  • Showcasing creativity, artistry and strong local knowledge

Qualifications

  • Naturally warm, personable and intuitive
  • Exceptional communication and customer service skills
  • High level of creativity and emotional intelligence
  • Flexible to work weekends, evenings and public holidays
  • Immaculate grooming and presentation standards
  • Passionate about luxury service and creating unforgettable guest journeys

Additional Information

As part of Accor, one of the world’s leading hospitality groups, we offer global career pathways, exclusive Ambassador benefits, and access to industry-renowned training through the Accor Hotels Academy.

We offer:

  • Discounts off food & beverage at Accor properties worldwide
  • Generous Accommodation discounts at over 4,500 Accor properties across 110 countries.
  • Professional Training and Development through the Accor hotels academy
  • Work, travel and promotion opportunities across the Accor Brand
  • A commitment to diversity and inclusion, with a focus on attracting and promoting diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US