Company Description
Join the award-winning team at Botanist as an Expeditor, where you will play a key role in delivering a seamless and elevated dining experience. Acting as the vital link between Culinary and Front of House, you will ensure every dish meets the highest standards of quality, timing, and presentation in a fast-paced, luxury environment.
Job Description
Why work for Fairmont Pacific Rim?
- Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
- A competitive rate of $23.95 per hour
- Complimentary work meals through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
- TransLink monthly pass reimbursement program
- Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
- Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
- A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
- Opportunities to participate in sustainability, charity, and community engagement initiatives
- Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
- Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
- Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
- Distinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the city
What you will be doing:
- Coordinate the seamless flow of dishes between the kitchen and service team, ensuring timely and elegant delivery
- Act as the key communication link between Culinary and Front of House, supporting a smooth and synchronized service
- Review all dishes for accuracy, presentation, and quality, ensuring they meet Forbes Travel Guide 5-Star standards before leaving the pass
- Monitor ticket times and prioritize orders to maintain an exceptional pace of service during high-volume periods
- Ensure all plates are garnished, polished, and presented to Botanist’s elevated dining standards
- Communicate clearly with Chefs and service team regarding delays, modifications, VIP guests, and special requests
- Support large parties, tasting menus, and special dining experiences with precision and attention to detail
- Maintain a clean, organized, and efficient pass area at all times
- Uphold all health, safety, and sanitation standards
- Other duties assigned
Qualifications
Your experience and skills include:
- Previous experience in a high-volume, upscale restaurant or luxury hotel environment preferred
- Strong communication skills with the ability to confidently interact with both Culinary and Front of House teams
- Exceptional attention to detail and a passion for presentation and quality
- Ability to remain calm, organized, and efficient under pressure
- Strong sense of urgency and time management
- A collaborative mindset with a commitment to delivering memorable guest experiences
- Serving It Right certification
Additional Information
Your team and working environment:
Botanist is a vibrant and award-winning dining destination, offering innovative culinary and cocktail experiences inspired by the Pacific Northwest. You will be part of a dynamic, passionate team dedicated to creativity, excellence, and delivering unforgettable moments for our guests.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
