Beverage Manager

Located on the pristine shores of Phu Quoc Island, Rixos Phu Quoc is a luxury beachfront resort that brings the renowned Rixos all-inclusive hospitality experience to one of Vietnam’s most beautiful destinations. Combining world-class service, refined design, and vibrant lifestyle experiences, the resort offers guests an exceptional escape with premium accommodations, diverse culinary concepts, wellness facilities, and immersive entertainment.

As part of the globally recognized Rixos Hotels & Resorts, our team is dedicated to delivering outstanding guest experiences while fostering a dynamic and inspiring work environment. At Rixos Phu Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality.

Position Summary

Rixos Phu Quoc Viet Nam is seeking an experienced and commercially driven Beverage Manager to lead all beverage and bar operations across the resort. Reporting directly to the Director of Food & Beverage, this role is responsible for operational excellence, beverage innovation, financial performance, guest satisfaction, and team leadership in line with Rixos’ luxury all-inclusive standards.

The Beverage Manager plays a key role in translating F&B strategy into daily execution, ensuring consistency, creativity, compliance, and profitability across all bars and beverage concepts.

Key Responsibilities

Beverage & Bar Operations

• Oversee the daily operations of all bars, lounges, and beverage points across the resort.
• Ensure all beverage outlets operate efficiently, consistently, and in accordance with Rixos brand standards and concept statements.
• Maintain high visibility during peak operating hours to ensure service excellence and guest satisfaction.

Leadership & Team Management

• Lead, coach, and develop Bar Managers, bartenders, mixologists, and baristas.
• Assign responsibilities, monitor performance, and conduct regular performance reviews.
• Foster a positive, professional, and guest-focused work culture.
• Identify and develop high-potential talents for future growth within the Rixos group.

Beverage Program & Innovation

• Develop, implement, and continuously improve beverage menus, signature cocktails, wine lists, and promotional offerings.
• Stay up to date with market trends, guest preferences, and competitor benchmarking.
• Collaborate closely with Culinary and F&B leadership on menu alignment and guest experience enhancement.

Financial & Cost Control

• Support the Director of Food & Beverage in preparing the Annual Operating Budget and Business Plan.
• Ensure achievement of monthly and annual beverage revenue targets.
• Control beverage costs through effective inventory management, par stock control, waste reduction, and accurate forecasting.
• Monitor operating expenses and recommend corrective actions when required.

Guest Experience & Service Excellence

• Handle guest feedback, requests, and complaints related to beverage and bar service in a professional and timely manner.
• Build strong guest relationships and contribute to guest history and loyalty initiatives.
• Ensure cashiering procedures and internal controls are strictly followed.

Compliance, Hygiene & Safety

• Ensure full compliance with HACCP standards, food safety regulations, and local licensing laws.
• Adhere to Rixos ISO Integrated Management Systems, including Quality, Environment, Health & Safety, Food Safety, and Guest Complaint Management (ISO 9001, 14001, 22000, 10002).
• Work closely with Hygiene, Stewarding, and Engineering teams to ensure cleanliness, safety, and maintenance standards.

Planning, Reporting & Administration

• Prepare and submit operational reports, forecasts, training reports, and performance reviews to the F&B Director.
• Maintain and update departmental SOPs, operations manuals, opening & closing procedures, and pricing structures.
• Plan staff rosters and schedules in line with business volumes and submit for approval.
• Conduct regular inventories of operating equipment and beverage stock.

Marketing, Sales & Promotions

• Contribute to the Annual Marketing Plan and beverage-focused promotional activities.
• Support advertising initiatives and collaborate with Sales, Marketing, and Concierge teams to drive outlet visibility and revenue.
• Ensure beverage concepts meet market demand and brand positioning.

• Diploma or Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum 7–8 years of experience in beverage and bar operations within 4–5 star luxury hotels or resorts.
• Proven experience managing multiple bar outlets and large beverage teams.
• Strong knowledge of mixology, wines, spirits, bar operations, and service standards.

Core Competencies & Values

• Strong leadership, communication, and interpersonal skills.
• Commercial mindset with solid understanding of revenue generation and cost control.
• High standards of professionalism, integrity, and accountability.
• Passion for innovation, quality management, and guest experience.
• Committed to Rixos brand values, F&B rituals, appearance, and hygiene standards.

What We’re Looking For

• A proactive leader with strong integrity and professionalism

• Someone who thrives in a fast-paced hospitality environment

• A team player who values collaboration and guest satisfaction

• A professional committed to continuous improvement and service excellence

Benefits:

• Competitive salary and performance-based incentives
• Accommodation and meals provided
• Opportunities for professional growth within the Rixos and Accor network
• Access to world-class resort amenities

Rixos Phu Quoc is committed to diversity and inclusion and welcomes applications from all qualified candidates.