- Full-Time
- Permanent
- Rooms
- Accor
__jobinformationwidget.freetext.LocationText__
Raffles Udaipur, Udaipur, India
__jobinformationwidget.freetext.ExternalReference__
REF36444T
Bell Captain
Region
Luxury & Lifestyle
Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On a 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.
- Ensure that the bell desk is organized at all times.
- Keep the working area, clean and tidy always.
- Ensure that smooth and fast baggage handling for all arrival/departure guests.
- Maintain close relationships with reception/information/cashier as well as other departments.
- Attend all guest calls for Bell stand / Door Services related services.
- Delegate bell boys to pick up the baggage from guest rooms.
- For any guest requests follow-up call is to be made back to the guest to verify complete satisfaction.
- Check the inventory of items on loan and all items are collected at the time of on or before check-out.
- All baggage movements are tagged and recorded.
- Update luggage movement register and sign off daily.
- Guest and other departments’ letters, and couriers are distributed properly and accurately.
- Ensure that all bills are paid and room keys returned before guests depart from the hotel premises.
- Ensure that hotel shuttle bus service and airport transfer are carried out smoothly and properly.
- The order required newspapers for the next day and monitored the delivery of newspapers to each occupied guest room.
- Help observe safety and security rules at all times.
- Alert the management of any unattended packages and strangers found on the premises.
- Check the daily arrival list for VVIPs or guests with functional needs.
- Prepare for group movements and ensure enough staffing is in place to handle groups.
- Greet all guests in the lobby warmly and professionally, make them feel welcome, and anticipate their needs before they arise.
- Recognize all returning and VIP guests, and welcome them back.
- Helping guest service team in escorting guests to and from their accommodations and also orienting them with the property features, facilities, and in-room equipment.
- Inform guests about all hotel and guest room features, hotel facilities, and emergency procedures.
- Assist guests with their luggage and try to acknowledge them by name.
- Make deliveries to guest rooms as instructed.
- Store and retrieve luggage and other objects for guests.
- Be aware of daily hotel activities, and group and VIP arrivals.
- Communicate special guest requests to the assistant. Front Office Manager / Manager on Duty.
- Ensure the lobby, bell closet, and work areas as well as departmental equipment are clean and presentable at all times.
- Assist the security team in scanning all guest luggage.
- Offer assistance to all guests at times.
- Provide an efficient luggage storage, delivery, and collection service.
- Perform any other work as and when assigned by the management.
- Minimum 1 year of relevant experience
- Hotel fire procedures
- Hotel security procedures
- An opportunity to be with world’s preferred hospitality company
- Captivating and rewarding experience working alongside passionate professionals
- Range of exclusive Heartist Benefits
- Develop your talent through learning programs by Academy Accor.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Fairmont Royal York, Toronto, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Toronto
Job Category
Food & Beverage
Description
To successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.Have complete
Reference
56bb3796-096a-426c-a8bc-52a0193a6f14
Expiry Date
01/01/0001
Salary
Location
Fairmont Royal York, Toronto, Canada
Experience Level
Associate
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Toronto
Job Category
Food & Beverage
Description
To act as a personal representative of the Royal York by providing guests with our high standards of service as well as practicing up-selling techniques. To ensure that all guests leave happy and sati
Reference
bd0dc7ed-b1c7-4e79-8507-cb3495f9c1a9
Expiry Date
01/01/0001
Salary
Location
Fairmont Royal York, Toronto, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Toronto
Job Category
Food & Beverage
Description
To act as a personal representative of the hotel by providing guests with the service that reflects the high standards of the Royal York when seating, serving and greeting guests. You are the first an
Reference
912ef446-5a1e-4330-a11a-ed6bb6d50ba6
Expiry Date
01/01/0001
Salary
Location
Raffles Al Areen Palace Bahrain, Manama, Bahrain
Experience Level
Executive
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Manama
Job Category
Sales & Marketing
Description
ResponsibilitiesAssist in the formulation of strategies to build a lasting digital connection with consumersPlan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)Launch
Reference
bb5ba902-6de7-417b-9097-0dffb2a6686d
Expiry Date
01/01/0001
Salary
Location
SOFITEL SOFITEL RIYADH, Riyadh, Saudi Arabia
Experience Level
Executive
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Riyadh
Job Category
Executive & Hotel Management
Description
Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized
Reference
c6a852e9-6190-4f79-b479-12349113a7c1
Expiry Date
01/01/0001
Salary
Location
Novotel London Excel, London, United Kingdom
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
London
Job Category
Food & Beverage
Description
We are now taking on an additional Full time team member in our Food and Beverage Department which includes the bar, restaurant (breakfast and dinner), room service and meeting and events.Job Descript
Reference
1a16dea7-8375-4152-b4a1-4a469e5bcb18
Expiry Date
01/01/0001
Salary
Location
Novotel Brussels City Centre, Brussels, Belgium
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Brussels
Job Category
Rooms
Description
- Accueillir personnellement et chaleureusement chaque client.- Assurer les opérations liées à l’accueil et au départ du client (connaissance Opera est un plus).- Renseigner et accompagner le client t
Reference
340cbe26-a283-4217-b585-87badebd1395
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Marseille Centre Prado Vélodrome, Marseille, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Marseille
Job Category
Executive & Hotel Management
Description
Vous serez principalement chargé(e) :D’animer une équipe d'une vingtaine de Talents en assurant une cohésion efficiente et en suivant leur développement de compétences.De la supervision du service res
Reference
0282b029-54e0-4313-a41c-83a0b3c720df
Expiry Date
01/01/0001
Salary
Location
Raffles London at The OWO, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
London
Job Category
Wellness & Recreation
Description
An exceptional opportunity presents itself for a Fitness Concierge to join the Spa & Wellness Department at Raffles London at the OWO. Reporting into the Fitness Manager, you will be responsible for w
Reference
14b8ade0-5692-42ae-8de2-5063d71545d3
Expiry Date
01/01/0001
Salary
Location
FAIRMONT PRAGUE, Prague, Czech Republic
Experience Level
Executive
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Prague
Job Category
Culinary
Description
For our amazing hotel we are currently looking for an experienced and motivated Culinary Director. The main goal is to establish the hotel as THE Prague gastronomic icon with the ambition to create mu
Reference
5271390e-8fab-49e4-9ee5-335c307b3d02
Expiry Date
01/01/0001