- Full-Time
- Permanent
- MORGANS ORIGINALS
- Rooms
__jobinformationwidget.freetext.LocationText__
St Martins Lane London, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF68824M
Bell Attendant
Region
Luxury & Lifestyle
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.
No two days are alike as we provide unique experiences everyday such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar.
We have a fabulous opportunity to join St Martins Lane in our Bell team as a Bell Attendant.
You will be responsible for greeting and assisting guests arriving at the hotel, along with delivering their luggage, arranging transport, delivering morning newspapers and mail and dealing with any other requests the guest may have during the night or day shift.
- Greet arriving guests, open car doors and relieve their luggage.
- Escort the guests to their rooms, explaining the room facilities and sell the hotel’s F&B outlets.
- Deliver messages, packages etc. for guests and to undertake any other requests in order to ensure their comfort.
- Transport departing guests’ luggage from the room to the lobby, then into a car or a taxi, ensuring that the guest has verified that all luggage has been accounted for.
- Ensure that luggage has been stored safely according to prescribed procedures.
- Deliver luggage to guest rooms as desired.
- Ensure that the luggage room is kept clean and tidy at all times.
- Run errands for guests as and when required.
- Hail taxis from the street for hotel guests.
- Create and maintain a personal and respectful rapport with regular guests.
A bit about you:
- Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player - We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face - we’re in it together.
- Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
- Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
- Be Humble & Kind - We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
- Loves to think big & believe - We’re dreamers and entrepreneurial – big, bold thinkers constantly imagining what is possible. We push the boundaries, challenge the norm and create change, even if that means being wrong some of the time. The biggest risk is not taking any risks.
To be successful in this role we ask that you have:
- UK Drivers license required
- Previous 5* hotel experience is preferred.
- You function best in a fast-paced environment and enjoys a challenge.
- Excellent verbal and written communication skills.
- Excellent attention to detail.
- Ability to build relationships
- Flexibility in working hours is required.
In addition to competitive salary of £12.40 per hour, we offer a range of benefits that include:
- Meals on duty and uniform meaning you’re fully dressed and fully fed at work.
- Free Dry Cleaning/Uniform washing, to ensure you’re ready with clean uniform for the next shift!
- Season ticket loan to help with the annual cost of travel
- Ride to work scheme, a loan of up to £5000 to help with the cost of a bike and equipment if you want to ride to work
- £250 referral bonus if you refer a family member/friend and they pass probation and stay six months
- Guest Experience (A free night at St Martins Lane, Complementary Cocktail and Dinner and Breakfast the next morning) after passing probation so that you can experience what our guests do.
- Free CODE membership, enjoy the finest that hospitality has to offer
- Length of Service incentives (extra holidays) because who doesn’t love extra holidays!
- Excellent discounts across the Ennismore family for you, ranging from discounted stays as well as a food & beverage discount at most of the Ennismore properties.
- Regular Staff get-togethers (Summer party, Children’s Xmas Party, Department nights out) - we love to enjoy ourselves!
- Employee Assistance Programme - We've got your back, we work with a confidential service provider whom can offer support about anything whether it be medical, mental, legal or financial.
- Mental Health Champions – It’s ok to not be okay. We have a team of mental health champions who are here to help, whether it be having an initial conversation through to supporting you to get appropriate help.
- Quarterly & Annual Employee awards - Core shaker events are legendary, from different themes to costumes to the food, we celebrate each quarter as hard as we can.
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Healthcare cash plan provider to help towards everyday healthcare and get access to lots of ways to support your physical & mental wellbeing.
- Eye care vouchers – We are partnered with Specsavers, which means we can offer our screen using members of staff a voucher for a free eye test as well as a discount on a range of glasses.
Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels all sharing the same free spirit. Each hotel, one of a kind, is brought together by a shared culture and community. No matter how big or small, a Morgans Original is always entertaining, celebrates a love for the glossy hey days, and the magic of a Friday night where time disappears.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Mercure Nelspruit Hotel, Mbombela, South Africa
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Mbombela
Job Category
Rooms
Description
What you will be doing:Provide exceptional service throughout the guest journey, from check-in to departureRespond promptly to guest requests and settle accounts efficientlyEnhance guest experiences t
Reference
fe5cf424-fda5-4466-9f3a-1301f91ae33a
Expiry Date
01/01/0001
Salary
Location
Mercure Nelspruit Hotel, Mbombela, South Africa
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Mbombela
Job Category
Rooms
Description
We are seeking a dynamic and experienced Duty Manager to join our team in Mbombela, South Africa. As a Duty Manager, you will play a crucial role in overseeing daily operations, managing staff, and en
Reference
e67b6f20-c8ad-4406-8193-12b55cbb2d02
Expiry Date
01/01/0001
Salary
Location
ibis Brighton City Centre - Station, Brighton and Hove, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
We are seeking a friendly and professional Reception Team member to join our organization in Brighton, United Kingdom. As the first point of contact for our guests, you will play a crucial role in cre
Reference
d0f4435a-99d5-4de0-9ec6-b844461dbd0e
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai Jumeirah Beach, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Welcome guests as they enter the hotel lobby with a warm and friendly demeanor.Offer assistance with luggage and provide directions or information about hotel amenities and services.Assist guests with
Reference
7420a254-3f22-43eb-8435-549b6aa6c5d2
Expiry Date
01/01/0001
Salary
Location
, Đặc khu Phú Quốc, Vietnam
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Vietnam
Job Category
Rooms
Description
Join Our Heartist team: Receptionist La Veranda Resort Phu Quoc - MGalleryWhere every detail tells a story - including yoursLa Veranda Resort Phu Quoc - M Gallery a member of the Accor group, is seeki
Reference
1cfb7187-190d-4f0d-b4b6-7f391fcea237
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Nice, Nice, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Nice
Job Category
Rooms
Description
LA MISSIONIl paraît que la 1ère impression est toujours la bonne, tant mieux, vous êtes la première personne que nos clients rencontrent. Ils doivent être entre de bonnes mains avec vous 🤗.Vous êtes
Reference
796aa158-4ff2-445b-98a8-1021dd1ba951
Expiry Date
01/01/0001
Salary
Location
, Đặc Khu Phú Quốc, Vietnam
Experience Level
Student
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Internship
Locations
Vietnam
Job Category
Rooms
Description
JOIN OUR HEARTIST TEAM: FRONT OFFICE INTERNLa Veranda Resort Phu Quoc – M Gallery“Where every detail tells a story – including yours”La Veranda Resort Phu Quoc – M Gallery, a proud member of the Accor
Reference
d11ce304-0500-4725-984c-c27e984d16c0
Expiry Date
01/01/0001
Salary
Location
, Đặc Khu Phú Quốc, Vietnam
Experience Level
Student
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Internship
Locations
Vietnam
Job Category
Rooms
Description
JOIN OUR HEARTIST TEAM: ROOM ATTENDANT INTERN La Veranda Resort Phu Quoc – M Gallery “Where every detail tells a story – including yours”La Veranda Resort Phu Quoc – M Gallery, a proud member of the
Reference
31aba5a9-5e00-427f-a45e-e01d81b9a512
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai Jumeirah Beach, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
MAIN DUTIES:AdministrationTo be a Heartist of the Front Office department and of the hotel, in and outside the work place.To always keep the working area clean and well maintained.To use appropriate m
Reference
c6930f2d-c1a1-4052-9c4b-a163e4529190
Expiry Date
01/01/0001
Salary
Location
Sofitel Noosa Pacific Resort, Noosa Heads, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Noosa Heads
Job Category
Rooms
Description
We’re looking for a confident, hands-on Executive Housekeeping Manager to lead our dedicated team and ensure every guest experience is seamless, stylish, and unforgettable. As an Executive Housekeeper
Reference
e6429c9d-ca14-4fdc-8c8f-22225b96473e
Expiry Date
01/01/0001