Company Description
Company Description
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
Hotel Overview:
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
Job Description
The Third Measure Bartender is responsible for preparing and serving cocktails, spirits, wine, beer, and non-alcoholic beverages while providing knowledgeable, personalized, and attentive service. The ideal candidate is passionate about cocktail culture, knowledgeable about premium spirits and classic techniques, and comfortable engaging with discerning guests in an intimate, high-energy environment.
Responsibilities:
- Consistently provide warm, polished, professional, and engaging service consistent with Third Measure and Fairmont New Orleans standards
- Welcome guests, acknowledge them promptly, and create genuine connections throughout their experience
- Prepare classic and signature cocktails according to established recipes, techniques, specifications, and presentation standards
- Demonstrate strong knowledge of spirits, cocktails, wine, champagne, beer, and non-alcoholic beverages
- Maintain detailed knowledge of premium and specialty spirits, including bourbon, rye, whiskey, rum, tequila, mezcal, gin, vodka, cognac, and liqueurs
- Demonstrate knowledge of classic cocktail history, preparation techniques, flavor profiles, and appropriate glassware
- Maintain knowledge of Third Measure's cocktail program and the inspiration behind its beverage offerings
- Assist guests with beverage selections and provide thoughtful, personalized recommendations.
- Demonstrate knowledge of New Orleans cocktail culture and traditions
- Maintain knowledge of food offerings to provide appropriate food and beverage pairing recommendations
- Maintain complete knowledge of ingredients, garnishes, preparation methods, and presentation standards
- Execute proper cocktail techniques including stirring, shaking, straining, building, muddling, and other methods as required
- Prepare house-made syrups, infusions, garnishes, and other cocktail components according to established recipes and standards
- Open and properly serve wine and champagne when required
- Maintain proper responsible alcohol service practices and comply with all applicable Louisiana alcohol regulations
- Monitor guest consumption and exercise sound judgment regarding alcohol service
- Maintain a clean, organized, and fully stocked bar throughout service
- Communicate effectively with Barbacks, Servers, Runners, Hosts, Culinary, Stewarding, and leadership
- Assist with VIP experiences, special occasions, private events, and high-profile guests with discretion and professionalism
- Handle guest concerns and service recovery situations professionally and involve leadership when appropriate
- Accurately process guest checks, payments, and cash transactions
- Follow all cash-handling and credit procedures
- Participate in cocktail tastings, menu development, training, and pre-shift meetings
- Assist with opening and closing procedures, inventory, stocking, cleaning, and side work
- Maintain knowledge of Fairmont New Orleans amenities, dining outlets, events, and local attractions
- Maintain a polished and professional appearance consistent with Fairmont New Orleans standards
- Follow all food safety, sanitation, health, and workplace safety procedures
- Uphold the luxury hospitality standards of Fairmont New Orleans and the unique identity of Third Measure
- Perform additional duties as assigned
Qualifications
- Minimum two years of bartending experience preferred
- Previous luxury hotel, upscale restaurant, cocktail bar, lounge, or fine-dining experience strongly preferred
- Strong knowledge of classic and contemporary cocktails
- Strong knowledge of premium spirits, wine, beer, and cocktail ingredients
- Craft cocktail or mixology experience preferred
- Knowledge of New Orleans cocktail culture is an asset
- Excellent communication and interpersonal skills
- Strong guest service and relationship-building abilities
- Previous POS and cash-handling experience preferred
- Strong organizational and multitasking abilities
- Ability to remain polished and composed in a high-volume environment
- Alcohol awareness certification preferred
Additional Information
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition to being part of a world-class luxury hospitality brand, team members enjoy a comprehensive benefits package designed to support their health, well-being, and financial future, including:
- Medical, Dental, and Vision Insurance
- Paid Time Off and Holiday Pay
- 401(k) Retirement Savings Plan
- Employee Assistance Program (EAP)
- Colleague Dining Program
- Career Growth and Development Opportunities
- Recognition and Rewards Programs
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
