Company Description
Discover the Sofitel Sydney Darling Harbour
Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.
Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.
Inspiration, Recognition & Reward
As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform—an elegant fusion of expert knowledge and tailored development—ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.
Job Description
- Craft and serve premium cocktails, wines, and beverages with creativity and precision.
- Deliver exceptional, friendly service to guests, ensuring every poolside experience reflects the hotel’s luxury standards.
- Prepare and present beverages according to brand standards, maintaining consistency in quality and presentation.
- Liaise with the Kitchen on special requests.
- Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
- Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
- Embody the art of French hospitality through a “can do” attitude.
- Engage guests with genuine hospitality — offering recommendations, upselling beverages, and ensuring all needs are anticipated and met.
- Maintain cleanliness and organisation of the bar, pool area, and service stations in line with hygiene and safety requirements.
- Ensure all beverage stock levels are maintained, accurately recorded, and replenished as needed.
- Process guest orders and payments efficiently and accurately through the POS system.
- Support bar setup, pack-down, and daily operational needs, including opening and closing duties.
- Promote a safe workplace by recognising hazards and promoting general WHS practises.
Qualifications
- Previous experience as a Bartender in a luxury hotel, resort, or premium poolside venue.
- Strong knowledge of classic and contemporary cocktails, mocktails, wines, and premium spirits.
- Exceptional guest service and communication skills, with a warm and engaging personality.
- Proven ability to multitask in a fast-paced, high-volume environment.
- Current RSA (Responsible Service of Alcohol) certification.
- Impeccable personal presentation and a passion for luxury hospitality.
- A team player who takes initiative and maintains professionalism under pressure.
- Flexibility to work evenings, weekends, and public holidays as part of a rotating roster.
Additional Information
If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.
