Bartender

Planning & Organizing:

1. To prepare all mise-en-place for service.
2. Participates in weekly alcohol and liquor inventory
3. Develops together with the outlet manager theme events, drink promotions and incentive arrangements.
4. Prepares Store requisitions / Bar requisitions, etc.

Operations:

1. Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen, Stewarding and Cashiers.
2. Works as per the outlets duty schedule and shifts.
3. Conducts weekly training sessions i.e. pouring practice, cocktail mixing, bottle flaring and up-selling.
4. Observes and corrects pouring practice of all bar staff to avoid excess wastage.
5. Ensures that orders are only issued against written / printed receipts.
6. Ensures own appearance (condition of uniforms) and grooming of all bar staff is impeccable.
7. Works towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours.
8. Welcome arriving guest and ensures prompt service.
9. extend prompt services to all guests.
10. Ensures the well-being of all guests by maintaining a close professional, friendly, yet discrete relationship.
11. Maintains cleanliness and best possible maintenance of the bar counter and all related areas.
12. Handles guest complaints directly or refers them to the assistant Manager or the Bar Manager.
13. Attends all meetings or briefings to maintain an open communication within the team.
14. Knows the bar menu and price structure by heart and can recommend when a guest asks for assistance.
15. Flexible to work in other areas when required by the immediate Supervisor.
16. Aware of basic cashier work and handles payments promptly and efficiently.
17. Familiar with the company’s internal policies and safety procedures.
18. To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.
19. Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
20. To carry out any other reasonable duties and responsibilities as assigned.

Administration:

1. All transfer item to be recorded and handed over to the cost control
2. Closing and opening par stock
3. Recording any wastage, breakage or lost