Bars & Lounge Manager – Lotti’s

We’re looking for a Bars & Lounge Manager with energy, personality, and charm to join our team at Lotti’s. Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated.

Lotti's is our buzzing neighbourhood restaurant. The menu features an internationally inspired brasserie style cuisine with fresh, locally sourced ingredients. During the day, Lotti's is a place to meet, relax or work, and from Friday to Sunday the bar plays host to local DJ talent.

More about us…

Once the Mayor’s home, now our home, on Amsterdam’s Herengracht canal. The Hoxton, Amsterdam houses 111 rooms, The Apartment, our meetings & events concept, and our all-day restaurant & bar, Lotti’s.

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

What’s in it for you… 

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 25 days holiday (plus bank holidays) and pension.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• It’s ok not to be ok, we offer access to OpenUp, a trusted platform for professional support and a network of mental health first aiders.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What you'll do...

• Set the brand standards for the bar and lounge area.
• Recruit, lead, train and motivate the team in delivering exceptional service, helping them improve their skills and providing support for career development.
• Enhance customer satisfaction.
• Drive sales and maximise profits whilst controlling operational expenses.
• Supervise stock rotations for the soft and alcoholic drinks and catering supplies.
• Ensure that there is enough equipment to ensure smooth operations, inventory to follow stock in place and order to be pass accordingly.
• Increase sales through your innovative and creative approach and reliable advice.
• Guarantee the respect of procedures governing cash operations, administration and audits, in line with the hotel policy.
• Control all equipment in the bar to ensure full par stocks.
• Maintain high standards of quality control, hygiene, and health and safety.
• Run monthly the inventory, analyses beverages ratios results and optimize the target.

What we're looking for...  

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• We do like to try (almost) everything once – so do you.
• You have a high level of verbal and written communication skills and competent computer skills.
• Previous experience as a Bar Manager.
• You will have strong analytical and problem solving skills.
• You love spices/herbal herbs and know how to extract their best flavour.
• You have a passion in mixology and have a creative sense for decoration to add that special touch.
• The ability to lead, motivate and influence your team.
• You jump out of bed every morning, fizzing with energy and jazzed about what you’re doing today.
• You get us. You know our hotels, maybe you’ve hung out in our bars and possibly regretted that last cocktail the next morning.