Barista-Bartender

Barista-Bartender 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities.

Join our vibrant team as a Barista - Bartender in the heart of Baghdad, Iraq! We're looking for a passionate and versatile individual to craft exceptional coffee drinks and cocktails while providing outstanding customer service in our bustling establishment.

• Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen, Stewarding and Cashiers.
• Works as per the outlet's duty schedule and shifts.
• Conducts weekly training sessions i.e. pouring practice, coffee mixing, and up-selling.
• Observes and corrects pouring practice of all coffee staff to avoid excess wastage.
• Ensures that orders are only issued against written / printed receipts.
• Ensures own appearance (condition of uniforms) and grooming of all staff is impeccable.
• Works towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours.
• Welcome arriving guest and ensures prompt service.
• extend prompt services to all guests.
• Ensures the well-being of all guests by maintaining a close professional, friendly, yet discrete relationship.
• Maintains cleanliness and best possible maintenance of the counter and all related areas.
• Handles guest complaints directly or refers them to the assistant Manager or the Outlet Manager.
• Attends all meetings or briefings to maintain an open communication within the team.
• Knows the menu and price structure by heart and can recommend when a guest asks for assistance.
• Flexible to work in other areas when required by the immediate Supervisor.
• Aware of basic cashier work and handles payments promptly and efficiently.
• Familiar with the company’s internal policies and safety procedures

• Proven experience as a barista and/or bartender (preferred)
• Excellent knowledge of coffee preparation techniques and cocktail mixing
• Strong customer service skills with a friendly and approachable demeanor
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Excellent time management and multitasking abilities
• Strong verbal communication skills

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.