Company Description
Victoria Golf Resort & Spa Managed by Accor
Victoria Golf Resort & Spa is currently Managed by Accor and after a comprehensive property improvement program to align it with Fairmont Brand standards, the hotel will formally join the Fairmont Brand as Fairmont Vilamoura Algarve
About Fairmont Hotels & Resorts
Join a dynamic team and become part of a network of 90 spectacular properties, with 34 more in development, across 30 countries worldwide — from the beaches of Hawaii to the pristine national parks of Canada, the heart of London, and the deserts of the United Arab Emirates.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Reporting to the Outlet Manager, responsibilities and essential functions include, but are not limited to:
• Oversee daily operations of the hotel bar(s), including lounge, bar terrace, or specialty bars.
• Ensure high standards of beverage service and hospitality are maintained at all times.
• Supervise bar set-up, cleanliness, stock levels, and service preparation.
• Train, and supervise bartenders and bar staff.
• Schedule shifts effectively and manage team performance.
• Conduct regular staff training in product knowledge, customer service, and safety protocols.
• Ensure guests receive professional, prompt, and courteous service.
• Handle guest inquiries and complaints efficiently and with discretion.
• Promote guest satisfaction and loyalty by providing memorable experiences.
• Design and update beverage menus in collaboration with the Director of Food & Beverage and Executive Chef.
• Maintain knowledge of international drink trends and introduce innovative cocktails.
• Monitor stock levels, order supplies, and manage supplier relationships.
• Implement cost control procedures and minimize wastage.
• Conduct regular inventory checks and ensure accurate stock records.
• Ensure compliance with local licensing laws and hotel policies.
• Maintain hygiene and safety standards in accordance with health regulations.
• Lead responsible alcohol service training and implementation.
Qualifications
• Degree/Diploma in Hospitality Management or related field (preferred).
• Minimum 3–5 years of experience as a Bar Manager or in a similar leadership role within a luxury hotel or high-end venue.
• Strong knowledge of wines, spirits, cocktails, and bar operations.
• Proven track record in staff management, cost control, and guest satisfaction.
• Exceptional leadership and team management skills.
• Strong interpersonal and communication abilities.
• Creativity in beverage menu development and promotions.
• Financial acumen and analytical thinking.
• Ability to work under pressure and adapt to changing demands.
Additional Information
Our Values
Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.
Belonging:
We celebrate our differences. We support one another and always stand together.
Integrity:
We build trust through mutual respect and authenticity.
Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences.
Excellence:
We build genuine connections and cherish every opportunity to make those around us feel special.
Diversity and Inclusion
Committed to creating an inclusive environment where diverse talents thrive, we welcome candidates from all backgrounds to join our team.
Employee Benefits
Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience.
We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
