Back of House Manager

In November 2022 we have opened our fourth London Hoxton in the heart of Shepherd’s Bush and we’re looking for a Back of House Manager to bring our brand to life in our newest postcode.

Our fourth London Hoxton is located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food.

Featuring a large open lobby with vintage seating and cosy corners, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.

What you’ll do…

• Responsible for the H&S in the loading bay and BOH areas including staff areas

• Responsible for maintaining a clean and food safe working area in the loading bay.

• Oversee COSHH training and certification for all F&B areas

• Assist with BOH audits on H&S

• Oversee all goods receiving and work with finance on related paperwork and systems

• Ordering all required chemicals and store them in accordance with legal and company guidelines

• Responsible for overseeing the ordering of all F&B products for Outlets and staff canteen, liaising with the Chefs to ensure this is done correctly.

• Ensuring that all F&B products are received and stored correctly within the hotel.

• Maintain company guidelines for refuse storage and removal and liaising with the contractors

• Liaise with maintenance team and contractors regarding upkeep of BOH areas

• Responsible for the safe opening and closing of the designated culinary areas

• General maintenance of all culinary areas, equipment, and F&F’s

What we’re looking for…

• COSHH certified/ COSHH trainer is desirable but not essential

• Experience using stock system and goods receiving systems

• Experience using kitchen equipment and recommended cleaning methods

• A natural at leading and managing others, you lead by example and create a welcomining environment

• Individuals. You’re looking for a place where you can be you; no clones in suits here

• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night

• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience

• You’re not precious. We leave our egos at the door and help get stuff done

• You’re up for doing things differently and trying (almost) everything once

• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

• Competitive salary and eligibility to participate in the TRONC scheme

• 28 days holidays (inclusive of bank holidays), pension, and life insurance.

• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing

• It’s ok not to be Ok, we have a confidential hotline for any support you

require about anything and a network of mental health first aiders

• Treat yourself once in a while with lots of retail & hospitality perks through our partners

• Enjoy a free night at The Hoxton and a meal for two when you first start with us

• Goes without saying, but we’ll feed you during your shift

• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if    you decide to leave us!)

• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!

• Lots of opportunity to progress and switch it up as part of a global family of brands

• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work

• Extra time off to volunteer with one of our partner charities

• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!

• Enhanced family leave for when you’re expanding your family

• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.